Development Officer, Leadership Support & Operations
Belmont, MA 
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Job Description
Description

McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-effective mental health services in the Boston area, Massachusetts and beyond. Since 1811, McLean Hospital has been a world leader in the treatment of mental illness and chemical dependency, research into the cause of mental illness and the training of generations of mental health care providers. McLean's multidisciplinary programs treat a broad range of psychiatric illnesses across the full continuum of care.

Contribute your expertise to a mission-driven academic medical environment by joining McLean Hospital. Ranked the nation's top freestanding psychiatric hospital, McLean offers an exciting opportunity to be part of a cohesive and dedicated 18-person development team. Located on a beautiful 200-acre campus minutes from downtown Boston, McLean is a preeminent research and teaching hospital affiliated with and Mass General Brigham.

SUMMARY:

The Development Officer, Leadership Support and Operations will be an integral member of an 18-person fundraising department, providing day-to-day primary support for the Vice President/Chief Development Officer and Director of Development and participating in development operations projects. Job responsibilities focus on managing day-to-day workflow and special projects. The position requires a personable, energetic, detail-oriented individual who is eager to contribute through excellent interpersonal and written communication skills, project management and collaborative interaction with other members on staff.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Leadership Support: Provide direct daily support to the Vice President/Chief Development Officer and Director of Development including:
    • coordinating meetings with donors and prospects;
    • producing agendas and committee documents;
    • preparing donor and speaker briefings and guest profiles;
    • generating donor and VIP correspondence, including drafting correspondence, acknowledgment letters, proposals and reports and managing the mailing process;
    • documenting donor activity in donor files and in Raiser's Edge, including recording actions, inputting data, and producing regular reports;
    • preparing performance management reports;
    • managing calendars; and
    • making travel arrangements for staff.
  • Development Operations: Work closely with office leadership (Directors of Development and Chief Development Officer) on key development office operations, such as:
    • maintenance of business rules and creation of process maps for all major development office operations;
    • orientation programming for new staff, including compilation and creation of central resources and maintenance of professional development opportunity list;
    • staff meeting structure and creation of agendas;
    • campaign projects, both internally-sourced and suggested by campaign consultants; and
    • project management for special projects, such as planned giving marketing efforts, large-scale matching gift opportunities and collaborations with other hospital departments (i.e. ITP conference).
  • Front Office Support: Provide primary reception support to the office in greeting visitors; act as back-up to Office Administrator and help screen, field and prioritize inbound communications via telephone, mail and e-mail, responding to critical issues in a timely manner.
  • Other tasks as assigned: including preparing correspondence, reports and proposals and participating in special events and campaign activities as needed.
  • All McLean team members are expected to consistently demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.

To apply, please submit a resume and cover letter.

Qualifications

QUALIFICATIONS:

  • Three or more years of administrative/office experience in development or a related field.
  • Bachelor's degree or equivalent experience required.

SKILLS AND ABILITIES/COMPETENCIES REQUIRED:

  • Exceptional verbal and written communication skills (including grammar and spelling) with the ability to listen and express ideas and thoughts effectively.
  • Warm, professional demeanor; upbeat, positive and helpful attitude; flexible, with an optimistic approach to new challenges and a good sense of humor.
  • Professional phone manner and strong customer services skills.
  • Proven ability to analyze data, research information, problem-solve and coordinate projects.
  • Excellent organizational skills and ability to prioritize multiple responsibilities; meticulous attention to detail; good time management skills.
  • Ability to interact positively with a wide range of constituencies in person, via telephone, via email and in writing.
  • Demonstrated ability to take initiative and work independently, follow through on projects and be proactive and solution-oriented.
  • High level of integrity and demonstrated judgment.
  • Superior computer/office systems skills: Microsoft Outlook, Word, Excel and PowerPoint, together with Blackbaud CRM or similar database. Good knowledge of general office practices.
  • Ability to work as part of a small, highly efficient team in a fast-paced, challenging atmosphere.
  • All employees must possess basic computer skills to use a variety of electronic or online systems for communication, clinical and administrative purposes.
EEO Statement

It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race, religion, color, national origin, sex, age, ancestry, protected veteran status, disability, sexual orientation, gender identity or expression, pregnancy or a condition related to pregnancy including, but not limited to, lactation or the need to express breast milk for a nursing child, or any other basis that would be in violation of any applicable law or regulation.

Primary Location: MA-Belmont-MCL McLean Hospital Main Campus
Work Locations:
MCL McLean Hospital Main Campus
115 Mill Street
Belmont 02478
Job: Development/Fundraising
Organization: McLean Hospital(MCL)
Schedule: Full-time
Standard Hours: 40
Shift: Day Job
Employee Status: Regular
Recruiting Department: MCL Development Office
Job Posting: Sep 10, 2021


It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race, religion, color, national origin, sex, age, ancestry, protected veteran status, disability, sexual orientation, gender identity or expression, or any other basis that would be in violation of any applicable law or regulation.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3+ years
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