General Clerk II
Killeen, TX 
Posted 1 day ago
Job Description

General Clerk II

Where: Ft. Hood, Texas (CIF)

Type: Full Time, Non-Exempt

Wage: $14.37/hr.

Benefits: Medical, Dental, Vision, 401(k), Life & Short-Term Disability Insurance, 10 paid holidays, up to 12 paid vacation days per year, paid sick leave, Verizon wireless discount, Employee Assistance Program (EAP), and a robust wellness program.

Work Schedule: Full-time, Day Shift

Skookum is seeking a reliable General Clerk II with a positive attitude. This individual will be responsible for processing clothing records and adjustment documents in the Installation Support Module (ISM), as well as providing customer service to soldiers needing assistance.

Typical duties include but are not limited to:
  • Process clothing records: Process changes to the individual clothing records using the CIF-ISM and update clothing records as needed. Select records to be printed. Print records and sends records to soldiers via email.

  • Receptionist: Greet customers, answer phones, take message, and answer questions.

  • Pull Records: Receive records request and locate the record from file cabinet. Transport records by walking up to 1000 feet round trip.

  • Make Copies: Copy memos, adjustment documents, and other documentation throughout the day.

  • Customer Service: Assist in conducting monthly inventories as required; Assist in processing of temporary loans and lateral transfers of equipment to units; Ensure that customers are properly cleared through CIF when leaving the installation

  • Adjustment Documents: Sequence document number; Match documents with clothing records by social security number or DODID; File into filing cabinet in chronological order; Assist in processing relief documents such as cash collections, statements of charge, and Financial Liability Investigations for Property Loss.

  • Delinquent Accounts: Ensure that files are maintained on customers that fail to complete the clearance process within 30 days. Provide updated listing to III Corps G4 monthly.


  • Minimum of 3 years of General Clerk experience in retail or warehouse operations preferred.

  • Experience working with ISM preferred.

  • Strong mathematical skills and ability to accept and account for cash transactions.

  • Excellent customer service skills required.


  • Valid State Driver's license required with the ability to obtain and maintain coverage by Skookum's insurance company.

  • Must be able to obtain and maintain applicable security clearances as background checks will be conducted for this position.

Skookum's mission is "Creating Opportunities for People of all Abilities."

Individuals with disabilities are encouraged to apply.

To Apply: visit our website at to complete an application.

Skookum is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Click here to view the EEO is the Law Poster. Click here to view the EEO is the Law Supplement Poster.

Skookum is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin or any other status protected under applicable federal, state, or local laws.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
3+ years
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