Provides protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras.
Provides escorts for staff, visitors and patients as requested.
Apprehends criminal violators when necessary and appropriate.
Provides emergency response to a variety of situations.
Applies patient restraints as needed.
Patrols assigned areas, both buildings and grounds, giving attention to those areas where security problems have occurred.
Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
Maintains strict confidentiality at all times.
Conducts preliminary investigations into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping and maintains documentation.
Performs fire drills as required.
Assists in morgue releases. Ensures medical record checklist for expired patients.
Provides support to tissue recovery team.
Monitors CCTV and Access Control system.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transports.
Participates in assistance with workplace violence victims; responds to medical emergencies; controls pedestrian and vehicular traffic.
Act as a first responder to HazMat incidents.
Create safety awareness among patients, visitors and staff.
Actively takes part in any Safety and Security quality improvement initiatives.
Troubleshoots parking gates machines when necessary to ensure proper operation of all parking equipment.
Maintains all hospital issued uniforms and equipment.
Conducts a wide range of customer services.
Manages visitor's entry into the hospital. Maintains proper and safe visitation.
May have to work other shifts as necessary.
Performs other duties as necessary or assigned.
Work is fast paced and physically demanding.
Walks within hospital and around hospital campus; to and from parking areas and buildings on premises in all weather conditions.
Runs short distances when responding to stat calls and emergencies; interacting with patients as needed.
Stands for long periods of time both indoors and outdoors in all weather conditions.
Lifts, pulls and pushes when transporting and interacting with patients.
Potential hazards exist in encounters with physically aggressive patients, visitors and others.QUALIFICATIONS:
Possesses and exhibits strong customer service and communication skills.
Exhibits him/herself as a consistent performer in all areas of job responsibilities.
Consistently adheres to the standards of performance. Meets and at times exceeds standards.
Demonstrates sound judgement and is an effective member of the team.
Seeks to improve knowledge, skill and proficiency in areas needing development.
Works effectively both independently and in teams. Able to multitask.
Accessible, energetic, concerned, empathetic, positive attitude, collaborative and flexible. Displays positive image, tact and diplomacy, active listener and articulate.
Recognize, acknowledge, respect and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others.
Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression; Effectively manage a high volume of activity.
Must be able to handle diverse, complex and stressful interpersonal situations and crisis management scenarios.
Strong risk analysis, organizational and problem solving skills.
Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.
Must be able to gather, assemble, analyze, evaluate, and use facts and evidence. Interview victims, complainants, witnesses and suspects.
Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.
Reliable and flexible.
Must be able to prepare clear and concise reports and routine correspondence.
Operate office equipment including computers and supporting word processing, spreadsheet and database applications.
Strong writing skills to provide and maintain documentation to support data.
Intermediate computer skills; typing and use of database software.
Technology: use of access control and database software, communications equipment, and first aid equipment. Able to assist in trouble shooting systems as necessary.Education:
Minimum of a high school diploma required.
A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. Experience:
No experience required, but 1-3 years of security or related experience preferred.