Collections Agent
Lenexa, KS 
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Job Description

Radius Global Solutions is currently hiring Collectors to join our Team. APPLY TODAY to become part of a growing team.


Summary:The Collections Agent will initiate the appropriate action to assist consumers in resolving delinquent accounts

Experience:Previous customer service, collections, sales, and/or telemarketing experience is preferred but not required

Competency:

* Ability to work independently, set priorities, and meet deadlines

* Excellent communication and interpersonal skills, both written and verbal

* Strong problem solving and negotiation skills

* Excellent customer service skills

* Must be computer proficient and capable of working with collections software

* Ability to maintain confidentiality

* Ability to multi-task and attention to detail

Profile for Success:

* Experience in Student Loans/Credit Cards/Retail/Auto Loan industry or any other financial sector

* Ability to work in a fast paced goal oriented team

* Strong communication and negotiation skills

* Highly Motivated

Day to Day Responsibilities Include:

* Inbound/Outbound collection calls and document/status notes

* Assist consumers in establishing payment arrangements to resolve delinquent accounts

* Maintain key performance metrics while complying with FDCPA and State Regulations

* Participate in regular meetings and communicates opportunities for process improvement.

**Background checks and drug screens are performed.

Radius Global Solutions, LLC is an Equal Opportunity Employer

EEO/Veteran/Disabled

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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