Radius Global Solutions is currently hiring Collectors to join our Team. APPLY TODAY to become part of a growing team.
Summary:The Collections Agent will initiate the appropriate action to assist consumers in resolving delinquent accounts
Experience:Previous customer service, collections, sales, and/or telemarketing experience is preferred but not required
* Ability to work independently, set priorities, and meet deadlines
* Excellent communication and interpersonal skills, both written and verbal
* Strong problem solving and negotiation skills
* Excellent customer service skills
* Must be computer proficient and capable of working with collections software
* Ability to maintain confidentiality
* Ability to multi-task and attention to detail
Profile for Success:
* Experience in Student Loans/Credit Cards/Retail/Auto Loan industry or any other financial sector
* Ability to work in a fast paced goal oriented team
* Strong communication and negotiation skills
* Highly Motivated
Day to Day Responsibilities Include:
* Inbound/Outbound collection calls and document/status notes
* Assist consumers in establishing payment arrangements to resolve delinquent accounts
* Maintain key performance metrics while complying with FDCPA and State Regulations
* Participate in regular meetings and communicates opportunities for process improvement.
**Background checks and drug screens are performed.
Radius Global Solutions, LLC is an Equal Opportunity Employer