Contractual Clerical Support - Posted to Create a Candidate Pool
Baltimore, MD 
Posted 1 day ago
Job Description


LOCATION: Assignments will be for school and central office positions throughout BCPS

DEFINITION: Assists a variety of schools and central offices with comprehensive secretarial and clerical duties. Answers phones, greets visitors, and performs completes data entry functions, creates and maintains filing systems, and prepares and processes various office documentation.

  • Greets and directs all visitors in professional, friendly, and hospitable manner to ensure all stakeholders have a positive experience.
  • Provides assistance and information to visitors and callers, which may require a comprehensive knowledge of office programs, services, and procedures. Professionally administers all incoming calls and ensures stakeholders are redirected appropriately.
  • Performs a full range of skilled word processing functions.
  • Composes correspondence and memos. Creates documents for mass mailings.
  • Designs, creates and maintains databases, spreadsheets, rosters, and logs. Enters, sorts, and retrieves information in databases and spreadsheets. Gathers and compiles information.
  • Receives, distributes, and files documents.
  • Reviews and processes documents pertaining to office functions. Checks documents for completeness, accuracy, and compliance with established policy and procedural requirements.
  • Receives, opens, analyzes, sorts, and distributes incoming inter-office and U.S. mail. Maintains office correspondence controls such as tickler files. Follows up on assigned responses, due dates, reviews, and signatures.
  • Answers telephone calls. Provides assistance and information to callers, which requires a detailed knowledge of office programs, services, and procedures. Receives and forwards messages to office staff. Receives and directs visitors to the office.
  • Arranges for the service and repair of facilities and equipment.
  • Performs other duties as assigned.


Education, Training and Experience:
Possession of a high school diploma or appropriate equivalent required. Secretarial experience preferred.

Knowledge, Skills, and Abilities:
Knowledge of office practices and procedures. Knowledge of filing systems. Knowledge of spelling, grammar, and arithmetic. Knowledge of personal computers, office software packages, automated office systems and related office equipment.

Skill in performing word processing functions. Skill in composing correspondence and memoranda.

Ability to communicate effectively. Ability to follow rules and regulations. Ability to establish and maintain effective working relationships. Ability to maintain confidential information.

**The BCPS clerical testing (typing test, business letter) is not required for contractual clerical positions. Please note that any contingent offer of regular BCPS employment would depend upon successful completion of the typing and/or skills assessments required for each individual job.

The work of this class is generally sedentary and performed in an office environment. Work includes the operation of office equipment, including personal computers, and occasional limited physical activities

Citizenship, residency or work VISA in United States required.

Application Instructions
Please read and carefully follow the instructions provided below.
  • Applicants are required to have a completed application on file for employment with Baltimore County Public Schools (BCPS). Each time an applicant applies to a job with BCPS, the application must be resubmitted. If an applicant started an application with BCPS in the past and at a later date decides to apply for additional positions, it is the applicant's responsibility to review the entire application and ensure that all data is up to date (for example, the applicant may need to add additional schooling or certifications, an additional work experience, or provide updated references). The applicant must remember to review the entire application each time for accuracy and submit each time for a new or different vacancy.
  • Professional references must be submitted to complete your application. Examples of professional references include current and former principals, supervisors, managers, mentor teachers and university/college supervisors. Personal references from colleagues, friends, community members, etc. will not be accepted. Applicants should notify their reference proactively to inform them they will receive a form via email through a MAILBOT email address from Baltimore County Public Schools. Applicants should also inform their reference(s) of the job they are applying to.
  • Be sure to account for all periods of employment and unemployment, including student teaching and internship experience, and include names, addresses, and telephone numbers of employers.
  • Be sure to answer all criminal background questions. If you answer "yes" to any of the criminal background questions you must provide a written explanation. A criminal offense does not necessarily exclude an applicant from employment with BCPS. Factors such as passage of time since the offense, the nature of the violation, and the extent of rehabilitation will be taken into consideration.

Pre-Employment Requirements:
  • All persons employed by the Baltimore County Public Schools, regular and temporary, are required to be fingerprinted and have a criminal background investigation (State of Maryland, Senate Bill 315, effective October 1, 1986) completed. The fee charged for fingerprinting is $81.00. An identification card will be issued which must be shown prior to employment.
  • Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the US.
  • If you have military experience you will be asked to provide a copy of DD214.

Non-Discrimination Statement

The Board of Education of Baltimore County does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, or veteran status in matters affecting employment or in providing access to educational programs or activities and provides equal access to the Boy Scouts and other designated youth groups. Inquiries regarding the Board's nondiscrimination policies should be directed to: EEO Officer, Office of Equal Employment Opportunity, Baltimore County Public Schools, 6901 Charles Street, Building B, Towson, Maryland 21204 (443-809-8937). There is a compliance officer responsible for identifying, preventing, and remedying prohibited harassment concerning students. Complaints of harassment should be directed to the executive director, Department of School Safety and Security, 9600 Pulaski Park Drive, Suite 118, Baltimore, MD 21220 (443-809-4360).

Contact Information:
Office of Temporary Services
(443) 809-8952


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
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