General Summary of Position:
- This is the first job in a series of two that are involved in the registration and/or admission of patients at WHC. This job may be located in Patient Access Services, Outpatient Registration, or in a department. Schedules patient appointments, registers patients, verifies or obtains demographic/ insurance information, and receives payments. May greet patients, answer the phone, validate insurance, answer questions/give patient information regarding preparation for tests/exams, and perform related clerical functions.
- High school degree or GED diploma is required. May require up to l year of technical or other specialized training, such as training in typing/keyboarding/word-processing and office administrative procedures including customer service etc. Requires the ability to read and write; and knowledge of grammar, and arithmetic including fractions and decimals. May require the use of standard office/medical equipment (i.e., typewriter, personal computer, data terminal, on-line printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff, or tables); the preparation, comparison or checking of reports, records and related data; and basic use of formulas, charts, tables, drawings and knowledge of their application.
- From six to twelve months experience required as Office Assistant I or equivalent required, demonstrating organizational skills and a working familiarity with office computers (PC’s and/or mainframes) performing word-processing/typing and/or data entry.