Job Description The Patient Financial Services Representative 4 is responsible for the timely and accurate editing, submission, and/or follow-up of assigned claims.
- Process claims for multiple payer types (Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.). -Assure all assigned claims meet clearinghouse and/or payer processing criteria. - Assure appropriate follow-up on assigned work lists. -All work meets departmental productivity and quality review standards. -Provide Team Management with issues regarding claims follow-up process. -Provide Team Supervisor or Manager with issues and potential resolutions regarding problems with the claims process. -Payer response reports and rejection reports are worked timely and meet Departmental Productivity and Quality Review standards. -Provide support, education, and guidance to Team. -Perform duties, as assigned, in the absence of the Supervisor or Manager. -Assure appropriate and timely documentation of all account activity. -Correspondence is handled appropriately. -WIP counts completed timely. -All required reports are filed timely
Job ID 48019BR
Work Site Address 2990 TELESTAR COURT
Work Site City/State FALLS CHURCH, VA
Posting Title Patient Financial Services Representative 4
Work Site Location INOVA SYSTEM OFFICES-TELESTAR
Schedule Type full time
Department REV CYCLE FOLLOW-UP- HB
Requirements Experience: Three years of experience in revenue cycle, finance, customer service, or data analytics
Prefer: strong experience working on Follow up
Education: High school Diploma or GED
Special Skills: Working knowledge of Microsoft Office products. Ability to think critically to identify trends and resolve accounts independently.
EEO Tagline M/F/Vets/Disabled
Inova considers all applicants and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization or other non-merit factor.