Job Description Service Excellence: Provides excellent service by identifying customer needs and fulfilling customer expectations. Insurance Verification: Verifies and enters insurance information and authorization/referral requirements. Financial Counseling: Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services. Problem Solving: Identifies, analyzes, and effectively solves problems. Patient Safety - Non-Nursing: Contributes to a safe patient care environment. Workload Management: Manages completion of work assignments based on priority and due dates. Organization Skills: Organizes work to achieve maximum efficiency. Analysis and Decision Making: Uses decision making processes and tools to analyze situations and make effective decisions. Leading by Coaching: Uses knowledge of coaching approaches, tools, and techniques to improve individual performance and foster development.
Job ID 47907BR
Work Site Address 3190 FAIRVIEW PARK DR STE 900
Work Site City/State FALLS CHURCH, VA
Posting Title PATIENT ACCESS TEAM LEAD
Work Site Location HEALTH SVCS FAIRVIEW PK
Schedule Type full time
Department PRIMARY CARE ADMIN
Requirements 2 years of patient access experience.
GED or High School diploma
Advanced communication and computer skills. Proven history of sound decision making, problem solving, and analytical thinking
EEO Tagline M/F/Vets/Disabled
Inova considers all applicants and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization or other non-merit factor.