3rd Party Collections Agent
Jacksonville, FL 
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Job Description

Job Description Radius Global Solutions LLC, is hiring experienced Third Party Debt Collectors to join our Jacksonville, FL. Team!

The Third Party Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts.

Essential Functions

Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options.

Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options.

Prepare correspondence on delinquent accounts.

Research disputed delinquent account balances and makes necessary corrections.

Review collection up unit and changes account status based on established procedures.
Review accounts to be recommended for closure and assists in report preparation.

Participate in regular meetings and communicates opportunities for process improvement.

All other duties as assigned.

Employees enjoy the following benefits:
Medical Benefits including Health, Dental & Vision Employer paid life insurance

Paid Time off Paid Holidays

Employee Referral Bonuses

Business Casual Dress Code

Minimum Qualifications

Previous Third Party Collections experience is preferred

Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus

Regular attendance and adherence to a set schedule, which includes breaks and lunches.

High School diploma or equivalent required, some post-secondary education preferred.

Strong oral communication and interpersonal skills required.

Excellent computer navigation skills required.

Experience using CRS and automated dialers preferred.

Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.

Position pays an hourly rate PLUS monthly commission/bonus structure upwards of 25% for everything collected with NO cap.

**Background checks and drug screens are performed. EEO
Disabled/Veteran

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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