Provides excellent service by identifying customer needs and fulfilling customer expectations.
Patient Admitting: Performs assigned duties related to the admission of patients.
Patient Scheduling: Completes assigned activities related to scheduling patients for medical procedures.
Insurance Verification: Verifies and enters insurance information and authorization/referral requirements.
Accuracy: Completes work assignments within established quality standards.
Financial Counseling: Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services.
Patient Safety - Non-Nursing: Contributes to a safe patient care environment.
Teaming: Contributes to fullest potential to achieve team goals.
Problem Solving: Identifies, analyzes, and effectively solves problems.
Effective Communication: Communicates effectively with various audiences using the most appropriate method for the situation.
Workload Management: Manages completion of work assignments based on priority and due dates.