ARServices is seeking a Process Design Analyst to support the OPNAV N1 Manpower, Personnel, Training and Education (MPT&E) Transformation effort. The scope of this effort encompasses support for the entire MPT&E Transformation portfolio of services and projects. This position is located in Arlington, VA.
- Work closely with the Process Design Lead to plan, prepare, and facilitate process design workshops to support adding MPT&E processes identified for transition to MyNavy Career Center (MNCC)
- Assist the Process Design Lead in managing MPT&E process owner relationships and facilitating MNCC Design Action Board (change control board) meetings
- Prepare process documentation for MNCC processes, to include process maps, functional requirements, process narratives, and summary materials
- Review existing process documentation and familiarize Process Design Team members on MPT&E processes, problem areas, and applicable policy, rules, and guidelines
- Identify potential processes improvements and work to assess impacts of future changes
- Educate MPT&E process owners on MNCC features and capabilities to support design efforts
- Secret clearance
- Bachelor's degree required
- Two (2) years total experience required for Analyst I, five (5) years total experience required for Program Manager II
- Two (2) years process improvement, process design, or process modelling experience preferred
- Knowledge of documenting end-to-end workflows
- Functional requirements gathering experience
- Strong client-facing service delivery and consulting experience
- Strong written and verbal communications skills to support business writing, professional correspondence, and meeting facilitation
- Experience and aptitude for managing, working, and communicating with diverse stakeholders, teams, and clients face-to-face.
- Strong computer skills and proficiency with Microsoft Office programs (Word, Excel, Visio)
ARServices is an Equal Opportunity/Affirmative Action Employer committed to hiring and retaining a diverse workforce, including protected veterans and individuals with disabilities.