Performing Tour Sales Specialist Job at WorldStrides in Chicago, IL; Washington, DC; Vienna, VA; Baltimore, MD; Boston, MA; Newport Beach, CA; San Diego, CA; Orlando, FL; New York, NY; Allentown, PA; Austin, TX; Houston, TX; West Valley City, UT; Charlo...
Position Description
About the Role:
The Performing Arts Sales Specialist is responsible for generating new accounts to participate in WorldStrides domestic performing events. These accounts are developed via telephone and occasionally in-person meetings. In addition to establishing new accounts, the Sales Specialist is responsible for the growth and rebooking of their existing accounts.
The Sales Specialist specializes in working with Band, Choir, and Orchestra Directors from schools and community groups.
Reporting to the Performing Arts Sales Director, the Performing Arts Sales Specialist is responsible for promoting and selling WorldStrides school trips to achieve established sales targets. The Performing Arts Sales Specialist works with the Sales Director to identify market opportunities and set sales strategy for defined area, territory or targeted accounts. This role partners closely with Account Managers and Event Coordinators to ensure the customer needs are met and the trip is a success.
An ideal candidate has training in the performing arts, a network with music directors, a passion for creating memories for kids travel experience and has a business acumen that will drive them to reach sales targets.
What You'll Do as a Performing Arts Sales Specialist:
- Achieve annual sales goals through the development of new and existing clients
- Develop database of qualified leads through referrals, phone calls, cold calling, email and networking
- Follow the proven sales process and follow up on leads from website and lead generation team and convert leads to sales
- Prepare action plans and schedules to identify specific targets and prioritize activity
- Maintain and grow profitability/margins across a book of business
- Maintain daily and weekly pipeline and activity reports
- Create a close working relationship with internal stakeholders and other functional areas to ensure successful trips, satisfied customers, and achievement of sales retention goals
- Complete customer needs assessment to then prepare and present proposals which meet group requirements
- Host meetings with parent, student, and administrative groups
- Ensure revisions to itinerary and trip budget are made as required
- Work with marketing to provide feedback on marketing materials
- Maintain product knowledge offering expertise and guidance to new and existing clients.
- Participate in regular sales meetings, company meetings and training sessions
- Represent WorldStrides in a positive, ethical and professional manner
Home Office - US
- Demonstrates competitive spirit with a track record of winning
- Goal-focused, self-sufficient individual who takes initiative to grow sales
- Attainment of a Bachelor's Degree or equivalent experience.
- 2-5 years direct and/or telesales experience preferred
- Excellent negotiation, conversion, and closing skills
- Experience in Music is preferred but not required
- Excellent communication skills - ability to work effectively with adults and youth
- Strong presentation skills
- Willingness to travel
- Exceptional work ethic, willingness to work additional hours during seasonal peaks as well as some weekends and evenings
- Exceptional computer skills i.e., Microsoft Word, Advanced Excel, PowerPoint
- Experience using CRM preferred
- Responsive team player
Eligible