Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during OMC business hours. Provide IT support services and call triage, including First Call Resolution, Impact and Priority Based Incident Categorization. Provide timely customer feedback, monitor/update assigned ticket status

Act as a POC for your team to field questions; Provide mentorship, ensure training, on the job training (OJT) and cross training is completed, and that the team is meeting its overall performance goals; Conduct formal assessments as required to ensure that all work activities performed on site and off site are of the highest quality possible and are accomplished and compl

AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real time control, optimization and management for exceptional performa

Systems Engineer Level 6 (Product Owner) Location US MD Ft. Meade Job ID 2024C 0198 # Positions 2 Experience (Years) 20 Category Systems Engineering Overview Systems Engineer L6 (Product Owner) woodcons.com Security Clearance Requirements This position requires all candidates to be U.S. Citizens and possess an active TS/SCI Security Clearance with a Polygraph. Responsibil

At eVigilant, we foster teamwork, growth, individuality, and entrepreneurialism. We value employee opinions and encourage them to make a difference by getting involved and being thought leaders. As a part of the eVigilant team, we actively promote a working and learning environment that supports a highly qualified workforce and a quality of work life that is based on trus

Job Number R0197252 SharePoint Systems Engineer Key Role Configure, secure, and maintain SharePoint web portal and document library. Create sites, manage permissions, test and deploy. Examine existing content and customizations in the SharePoint production farms to support migration to next generation environments. Analyze user's requirements and high level system archite

Design, develop and maintain a comprehensive IDaaS solution based on the Okta (identity and access management) platform. Have experience in identity access management and governance, to include single sign on, identity federation, enterprise directory architecture and design, and resource provisioning; Okta preferred. Demonstrate advanced understanding of business process

P rovide all requisite support to manage the fulfillment and maintenance of hardware and software inventory, in adherence with the information system component inventory specifications. Maintain all asset records and configuration items (CIs) and execute all asset management processes. Responsible for the development and execution of the asset management strategy, to incl

The MIL Corporation is seeking a User Support, Analyst with Windows support experience. This position offers a great opportunity to be part of a high performance team responsible for supporting a full complement of customer centric desktop support services. This position currently requires a hybrid schedule, with 1 day on site. Schedule is subject to change based on compa

Candidates will design virtualized and Linux solutions based on customer requirements, and provide backend server as well as end user support including planning and executing deployments, implementing upgrades, patch management, continuous monitoring, and implementing cyber security tools. Strong interpersonal skills and the ability to work well in a team is required. Job

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options The Pension, which requires a 7% employee contribution and The ORP , a 403(b) with a 7.25% employer contribution only. Employ

Who we are Power a brighter future together. One that is safe, smart and sustainable. At Vivint, we are dedicated to redefining the home experience with technology and services to create a smarter, greener, safer home that saves our 1.8 million customers money every month. We deliver an integrated smart home system with in home consultation, professional installation, and

Policy Cyber SME II Job Locations US Remote | US DC Washington ID 2024 3478 Position Type Regular Full Time Overview Established in 2004, Culmen International is committed to enhancing international security, strengthening homeland defense, optimizing government operations and providing humanitarian assistance around the world. We provide technical and management expertis

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies acro

Acclaim Technical Services,founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows ATS is consistently ranked as a top workplace among DC area