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Call Center Representative (1700022B) Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with parents, patients, physicians, community doctors/staff and other staff in a courteous manner. Responsible for obtaining and validating patient information from various sources and to ensure information entered int
Posted Today
Datawatch Systems Inc. has an immediate career opportunity for a Central Station Monitor for the available shift . This high volume in and out bound call center position provides support for alarm monitoring and access control received within the Central Monitoring Station (CMS). Bethesda headquarters is Metro accessible. Excellent pay and Benefits. All applicants applying for a position at Datawa
Posted Today
7+ years of experience Active Secret Clearance Ability to understand the NMCI contract Provide support to Activity Customer Technical Representatives (ACTRs) and to the Activity Telecommunication Control Officer (ATCO) relating to telecommunications services. Provide customer support on NMCI policies and issues Ability to manage NMCI data using Navy web and database tools including Microsoft Excel
Posted 2 days ago
Luck Stone, Bull Run is currently seeking a Customer Service and Dispatch Associate to ensure customer satisfaction by accurately fulfilling order requests, efficiently utilizing resources, coordinating logistics, and communicating with team members, sales and operations. To effectively minimize costs, resolve issues, manage time, material and hauling resources. Model behaviors that are in alignme
Posted Today
Coordinate workflow CSR's (on average 5 people) at various locations throughout the network. Build and sustain the talent level in order to meet/exceed the service expectations of the organization. Supervises the day to day activities within the framework of established polices and procedures. Responsible for staffing levels as well as recommending solutions for customer complaints. Coordinates wi
Posted 1 day ago
Provide dispatch support between 8 00 a.m. 4 30 p.m. Monday through Friday . Responsibilities include but are not limited to Monitor, respond to, and apply appropriate ticket template directly from the Helpdesk email inbox; Respond to and apply appropriate ticket template during incoming phone calls to the Helpdesk call center; Distribute tickets to Subject Matter Expert (SME) or appropriate Field
Posted Today
Department Patient and Guest Services Schedule Full Time Benefits Eligible (Non Union) AF Shift Day Shift (1) Hours 80 Job Details The Vice President & Chief Patient Experience Officer will drive and foster a culture of patient and family centered care and service excellence, while improving patient & family experience and patient relations across MedStar Washington Hospita
Posted Today
Ensure that sales are captured by responding to customers and entering orders accurately and efficiently in SAP. Ensure customer inquiries are successfully resolved through the use of multiple customer support tools (including conducting research in SAP and/or contacting business units as appropriate). Maintain world class standard by successfully performing against department scorecards and metri
Posted Today
As part of a team that is standing up and maintaining the client's Travel Office Help Desk, we will be providing both traditional and centralized travel assistance. Successful candidates will assist customers with execution of travel arrangements and electronic ticketing. Specific tasks include, but are not limited to Processing new travel requests. Processing existing travel requests. Providing o
Posted Today
Call Center Operator (with ACTIVE clearance) Job Title Call Center Operator (with ACTIVE clearance) Job ID 26968702 Location Springfield, VA Other Location Description SUMMARY Project Support Services Inc. (PSS) has an immediate need for a 24 hour Secure Communications Center Specialist. This is a high profile position for a prestigious Federal Law Enforcement Agency in the DC Metro area. The cand
Posted Today
State Department Federal Credit Union is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are currently seeking a full time Member Service Representative I to join the team
Posted 9 days ago
The MIL Corporation seeks an After Hours Tier 1 Support Center Analyst to support a Federal Government client at one of our Washington, DC locations. The After Hours Tier 1 Support Center Analyst is the front line representative to the end user community and is responsible for delivering high quality support services. Responsibilities Provide first and single point of contact support to users via
Posted 11 days ago
Progressive Technology Federal Systems (PTFS), a leading systems integration company specializing in digital archiving and asset management, content digitization, and library services/solutions, has an opening for a Customer Service Advocate (CSA) Export Control Policy Officer in Fort Meade, MD. Duties Staff, coordinate, and format letters. Prepare letters for final signature. Prepare other docume
Posted 11 days ago
Responds promptly and professionally to domestic and international customer inquiries associated with the placing or tracking of orders and quotes. Enters customer/order data into the computer following prescribed format. Verifies information in accordance with established procedures. Edits orders received for price and nomenclature. Processes orders received via mail, phone, web, fax, email and/o
Posted Today
Agile Defense has an immediate, funded opportunity for a Call Center Analyst to support our mission critical customer in Arlington, VA. DUTIES Provide day to day technical assistance to high level end customers via phone, email and walk in. Technical and exceptional customer service skills are a must. Support for government and contractor personnel for PC, and associated software packages, remote
Posted Today
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