Johns Hopkins University Press seeks to hire a Customer Service Representative who will be responsible for supporting Hopkins Fulfillment Services (HFS) Clients and customers. The Customer Service Representative will join a team of exceptional professionals committed to bringing the benefits of discovery to the world by providing global access, impact, and influence for t

Has overall responsibility for the Telecommunications staff and the activities associated with the staffing, monitoring, coaching, problem resolution while providing outstanding customer service. This position ensures that all phases of the Telecommunications support are coordinated, monitored, logged, tracked, and resolved appropriately. The Supervisor will review call v

According to established procedures and general directions, triages incoming phone calls, electronic service, fax and email requests for Facilities Management customers concerning routine and emergency issues. Processes requests and calls to the main phone number for JHHS Facilities Management (1,000 employees). The Department provides Environmental Care, Clinical Enginee

Job Description Works collaboratively with the patient, the clinical treatment team, and various departments within the UM UCH Health System and UMMS CBO to establish a financial plan of action, which minimizes the financial liability incurred by patients, the UM UCMC Kaufman Cancer Center, and the UMMC Kaufman Infusion Center. facilitates patients' timely access to care