The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. In this role, you will be interacting on the phone 100 % of the time with shareowners, their representatives, and the investment community supporting activities

of Position The Client Services Representative's primary role is to provide an excellent frontline customer service experience through verbal and written communication. This role is also responsible for managing multiple phone lines and providing administrative support as needed to support customer and client training experience. Tasks and Responsibilities Greet and welcom

The Freedom Federal Credit Union Difference Freedom Federal Credit Union believes that a great member experience begins with a great employee experience. We value our employees not just for their talent, but also for the difference they make to our members and the Baltimore and Harford County communities we serve. We strive to help our employees live up to their fullest p

The Freedom Federal Credit Union Sr. Member Solutions Representative assist and coordinate the collections operation by performing a variety of investigative and other duties relating to the collection and maintenance of delinquent accounts, to include all legal, bankrupt, and charged off accounts. Inform management of activities and problems; assist in training, research

Goldschmitt is seeking Call Center Employees to assist customers with loan operations via the call center phone/operational system, respond to incoming calls and emails from customers, transfer calls to the appropriate department, and support order processing and order form compilation. The Call Center Employee will be required to ascertain critical issues to be escalated

Communications As Needed Day/Night Rotator 8 Hour Shifts 0 Req# 43008 Under direct supervision, is responsible for the answering, screening, and routing of all incoming, outgoing, and interoffice calls. Receives and processes clinical codes and hospital emergencies by notifying appropriate personnel, following established protocols and procedures. Answers after hours call

Working with off site sales partners to receive orders Pulling sales orders and preparing them for delivery; labeling in accordance with DoA rules and regulations Creating and managing excel spreadsheets Tracking product through state traceability program Cleaning up all work areas and equipment at the end of every day Assisting other departments as needed Other duties as

Support the Call Center Manager and Call Center staff Minimum Qualifications Education Requires high school diploma or equivalent certificate of completion. Experience Requires a minimum of three years' experience in a customer service and / or front desk environment. Must have experience using Customer Relationship Management or equivalent systems. Knowledge, Skills and

Keep the front desk area clean and tidy Use judgment when assisting customers and de escalate situations when needed Support the Call Center Manager and Call Center staff Minimum Qualifications Education Requires high school diploma or equivalent certificate of completion. Experience Requires a minimum of three years' experience in a customer service and / or front desk e

InGenesis is currently seeking a Customer Service Representative to work with our client located in Baltimore, MD . In this role, you will supports calls to triage urgent clinical needs of patients, caregivers, and referral sources. Apply today and we'll reach out to answer any questions you may have! Job Duties Supports several local intake teams on new patient referrals

Has overall responsibility for the Telecommunications staff and the activities associated with the staffing, monitoring, coaching, problem resolution while providing outstanding customer service. This position ensures that all phases of the Telecommunications support are coordinated, monitored, logged, tracked, and resolved appropriately. The Supervisor will review call v

According to established procedures and general directions, triages incoming phone calls, electronic service, fax and email requests for Facilities Management customers concerning routine and emergency issues. Processes requests and calls to the main phone number for JHHS Facilities Management (1,000 employees). The Department provides Environmental Care, Clinical Enginee

Johns Hopkins University Press seeks to hire a Customer Service Representative who will be responsible for supporting Hopkins Fulfillment Services (HFS) Clients and customers. The Customer Service Representative will join a team of exceptional professionals committed to bringing the benefits of discovery to the world by providing global access, impact, and influence for t

Interface daily with AEGIS and NASA leadership, ensuring that our operation supports the needs of the various services provided. As the primary collaboration room liaison, facilitates communication, manages access, schedules meetings, maintains resources, provides technical support, enforces guidelines, promotes collaboration, monitors activity, gathers feedback, reports

work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include provide outcome based solutions for our physician referral sources and existing patient population Submit new orders and moni