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University Housing Student Specialist

Please see Special Instructions for more details.

Federal legislation requires institutions of higher education to inform prospective members of our community about its most recent crime/incident statistics; crime prevention; security programs and activities; policies concerning the reporting of crime; and related information in accordance with the Campus Security Act, commonly referred to as the Clery Act. Upon request, you can obtain a paper copy of the university's Annual Campus Security Reports by contacting the NKU Police Department, 419 Old Johns Hill Road, Highland Heights, KY 41099 or calling 859-572-5746. This information is also available on the NKU Police Department's website at http://nku.edu/police/securityreports

Posting Details

Position Information

Working Title University Housing Student Specialist
Department University Housing
Type of Work Study Federal, Institutional
Building/Office Location NC - Norse Commons
Work Schedule
To be eligible to begin employment, applicants must be able to work 15-20 hours per week M-F during the hours of 8:15 a.m. to 4:30 p.m. and up to 35 hours per week for summer. Individuals must also maintain a 2.5 GPA, current and cumulative.

This position is expected to be ongoing until graduation.
Job Description
As an Student Specialist employee of University Housing, the following are possible duties:
  • Report to the Central Office Manager.
  • Assist the Directors and Pro-Staff team.
  • Answer individuals’ questions regarding housing
  • Assist with giving tours.
  • Assist in analyzing and completing detailed statistical reports.
  • Maintain files and handle confidential information.
  • Provide customer service at the front desk and answer phone calls.
  • Preform other duties as assigned.
Primary Responsibilities
Assist Assignment Coordinator with room assignments, evaluating special room change requests and preparing letters to newly assigned students. Answer residents questions regarding housing. Give tours. Assist in completing detail statistical reports. Data entry in RMS System.

Process new applications. Assist Budget/Administration Coordinator as needed. Deliver materials to numerous buildings on campus. Maintain files and handle confidential information. Provide customer service at front desk and answer telephones. Perform other duties as assigned.

Previous related work experience highly preferred
Qualifications
We are currently looking for individuals who can work the Summer (May 10th – August 16th). This position can carry over to Fall.

Must be enrolled for Fall 2022.

All interested students must fill out an online student employment application. Please be sure to put hours of availability on application. Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law.
Minimum Education High School Diploma
Pay Rate $8.50/hr
Posting Detail Information

Requisition Number 20221551
Job Open Date 04/21/2022
Job Close Date
Quick Link https://jobs.nku.edu/postings/11808

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please briefly explain you customer service experience.

    (Open Ended Question)

  2. * Describe your level of expertise using various computer applications (e.g. Microsoft Word, PowerPoint, Access, SAP).

    (Open Ended Question)

  3. * Please describe your experience in working in an office setting.

    (Open Ended Question)

  4. Are you a current NKU student or will attend next semester?
    • Yes
    • No
    • No response

Applicant Documents

Required Documents
  1. Resume
  2. Hours of Availability
  3. Student Class Schedule
Optional Documents