This position will be the Key Account's Global Lead, Expert and Master Trainer for specialized product and application related firmware, software and hardware developed and implemented according to the needs of the Global Key Account customer.

• This position will "dotted line" report to the Global Key Account Manager (GKAM)

• This position will have Regional Key Account support team members in the Service organization of all CC's supporting a Key Account facility as well as in every APC who will be assigned to be trained and to be led by the GKAE.

Job Mission:

The Global Key Account Engineer (GKAE) will assure the Regional Key Account's IT and service team members are capable of implementing, troubleshooting and/or, repairing the specialized product and application related firmware, software and hardware developed for the Global Key Account. The GKAE will lead efforts and coordinate the regional team members in satisfactorily resolving issues pertaining to the above products. The GKAE will act as the Global Key Account's technical leader and advisor to the Product Company for product related issues and needed improvements.

What We Expect of You?

• Engineering degree preferred

• Minimum 5 years' experience with Atlas Copco equipment and software products in a manufacturing environment

• Ability to demonstrate and train customers on Atlas Copco equipment

• Experience servicing fastening tools, knowledge of torque theory and fastening

• IT experience with ability to install and troubleshoot software, SQL, networks and databases preferred

• Maintain a valid U.S. driver's license and passport

• Participation in flexible working hours including overtime, weekends and holidays

• Superior customer experience and continuous learning

What You Can Expect From Us?

• An inviting, family-like atmosphere

• Ample opportunities for professional development

• New challenges and opportunities to learn every day

• Outstanding company benefits

• Comprehensive onboarding and training program

• A rewarding, forward-thinking company culture with excellent company benefits -

We're ready for you, what are you waiting for?

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At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.