Summary

Responsible for analyzing, communicating and validating requirements for changes to business processes, policies and information systems. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals and overall business strategies

Essential Functions

• Perform analysis of business issues, provide recommendations for possible solutions, work with business users and IT project teams to drive decision making and define requirements for application development, ensuring that business needs are met
• Complete documentation for business requirements that guide application development efforts, working closely with the Development team and Business teams to ensure successful implementation of business requirements
• Assist with the development and maintenance of the business requirements process used to define requirements for systems projects, assist with the definition of project scope and create appropriate scope documentation
• Work under the guidance of senior team members to implement solutions to enhance application reliability
• Work under the guidance of senior team members to provide ongoing support to manage application SLAs, resolve problems and fulfill service requests that do not require application
• Work under the guidance of senior team members to support regulatory compliance activities development
• Communicate project status and escalates issues

• Develop and apply knowledge, understanding, and compliance with all Federal, State, and Local laws and regulations, with functional area, and with Company policies and procedures
• Regular attendance and timeliness are required due to the production-based nature of the business and client requirements

Non-Essential Functions

• Provide proactive feedback to management concerning potential problems and recommendations for improvement. Recommend process improvements for efficiencies and best practices
• Perform other duties as assigned

Supervisory Responsibilities/Accountabilities

• This position does not have Supervisory Responsibilities/Accountabilities

Requirements

• Bachelor's Degree in Technology, Computer Sciences or related field preferred
• One or more years of experience in business analysis of product or software development
• Proven abilities to document project risks, requirements and assumptions required
• Ability to analyze and develop business scenarios
• Proficiency in Microsoft Office Suite programs, SQL and Sharepoint knowledge
• Ability to demonstrate excellent critical thinking, problem solving, balanced judgment and decision making skills
• Must be able to prioritize, be organized and pay attention to detail
• Excellent verbal and written communication skills

• Must adhere to all Company, Client and Consumer confidentiality and security policies and procedures

Working Conditions

• Work is generally performed within an indoor office environment utilizing standard office equipment

Physical Requirements

While performing the collection duties of this job, the employee is regularly required to talk, type, see, and hear while sitting at a computer terminal for extended periods of time. The employee frequently is required to multi-task e.g., talk and type simultaneously. The typing aspect of the job requires the employee to reach with hands and arms; and use hands and fingers to handle/feel the keys. The job requires extensive use of keyboards and computers

Position Type/Expected Hours of Work
Some flexibility in hours is allowed, but the employee must be available during the department's scheduled hours and guidelines, which may include at least one or two evening and/or weekend shifts. Full-time employees must maintain continuous full-time employment status. Because of the production-based nature of the job, employees must be able to adhere to their schedule and attendance policies.

Radius Global Solutions, LLC is an Equal Opportunity Employer

EEO/Veteran/Disabled