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Security Officer I
Frederick, MD
Job Description
DescriptionQualifications
Licenses & Certifications
EE/AA/M/F/Vet/Disability Employer
- Provides protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras.
- Provides escorts for staff, visitors and patients as requested.
- Apprehends criminal violators when necessary and appropriate.
- Provides emergency response to a variety of situations.
- Applies patient restraints as needed.
- Patrols assigned areas, both buildings and grounds, giving attention to those areas where security problems have occurred.
- Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
- Maintains strict confidentiality at all times.
- Conducts preliminary investigations into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
- Prepares and submits written reports and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
- Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping and maintains documentation.
- Performs fire drills as required.
- Assists in morgue releases. Ensures medical record checklist for expired patients.
- Provides support to tissue recovery team.
- Monitors CCTV and Access Control system.
- Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transports.
- Participates in assistance with workplace violence victims; responds to medical emergencies; controls pedestrian and vehicular traffic.
- Act as a first responder to HazMat incidents.
- Create safety awareness among patients, visitors and staff.
- Actively takes part in any Safety and Security quality improvement initiatives.
- Troubleshoots parking gates machines when necessary to ensure proper operation of all parking equipment.
- Maintains all hospital issued uniforms and equipment.
- Conducts a wide range of customer services.
- Manages visitor's entry into the hospital. Maintains proper and safe visitation.
- May have to work other shifts as necessary.
- Performs other duties as necessary or assigned.
- PHYSICAL REQUIREMENTS:
- Work is fast paced and physically demanding.
- Walks within hospital and around hospital campus; to and from parking areas and buildings on premises in all weather conditions.
- Runs short distances when responding to stat calls and emergencies; interacting with patients as needed.
- Stands for long periods of time both indoors and outdoors in all weather conditions.
- Lifts, pulls and pushes when transporting and interacting with patients.
- Potential hazards exist in encounters with physically aggressive patients, visitors and others.QUALIFICATIONS:
- Possesses and exhibits strong customer service and communication skills.
- Exhibits him/herself as a consistent performer in all areas of job responsibilities.
- Consistently adheres to the standards of performance. Meets and at times exceeds standards.
- Demonstrates sound judgement and is an effective member of the team.
- Seeks to improve knowledge, skill and proficiency in areas needing development.
- Works effectively both independently and in teams. Able to multitask.
- Accessible, energetic, concerned, empathetic, positive attitude, collaborative and flexible. Displays positive image, tact and diplomacy, active listener and articulate.
- Recognize, acknowledge, respect and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others.
- Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression; Effectively manage a high volume of activity.
- Must be able to handle diverse, complex and stressful interpersonal situations and crisis management scenarios.
- Strong risk analysis, organizational and problem solving skills.
- Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.
- Must be able to gather, assemble, analyze, evaluate, and use facts and evidence. Interview victims, complainants, witnesses and suspects.
- Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.
- Reliable and flexible.
- Must be able to prepare clear and concise reports and routine correspondence.
- Operate office equipment including computers and supporting word processing, spreadsheet and database applications.
- Strong writing skills to provide and maintain documentation to support data.
- Intermediate computer skills; typing and use of database software.
- Technology: use of access control and database software, communications equipment, and first aid equipment. Able to assist in trouble shooting systems as necessary.Education:
- Minimum of a high school diploma required.
- A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. Experience:
- No experience required, but 1-3 years of security or related experience preferred.
Licenses & Certifications
Drivers Licenses (required)
EE/AA/M/F/Vet/Disability Employer
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Part Time
Required Education
High School or Equivalent
Required Experience
1 to 3 years
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