Job Requirements:
Essential Functions
* Ensure all locations are responded to in a timely manner.
* Ensure reconciliations are current and any price issues are reported to Marketing and Costing.
* Ensure reconciliations are current and any quantity issues are reviewed with the field and the root cause of the discrepancy is determined and adjusted as needed.
* This is an operational support position that requires excellent communication and customer service skills on a 7x24x365 basis.
* Assist the kitchens with FAIRS/billing questions.
* Work with the customer, marketing, pricing, and the field to set up the billing files in FAIRS for startups.
* Work closely with the field to ensure the billing is maintained properly and all codes and prices are in place.
* Do reconciliations for all locations starting with American, British, Delta, SAS, United Virgin and any additional reconcilable customers.
* As needed assist with AR collection
Skills and Qualifications
* Accounting /Finance degree or Related business experience
* Excellent oral and written communication skills
* Ability to train others.
* Fluent in English
* Billing Customer Service Experience
* Strong analytical ability
* MS Office (advanced in Excel)
* Self-starter
* Working independently in a high paced highly dynamic environment
Preferred Qualifications
* Knowledge of AirVision application software a plus
* Additional languages a plus
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and stand for long periods of time; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time position.
Monday through Friday from 8:00 AM to 5:00 PM but days and hours of work may vary depending on the needs of the business.
Travel
50%
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.