Collections Agent
Lenexa, KS 
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Posted 33 months ago
Position No Longer Available
Position No Longer Available
Job Description

Radius Global Solutions is currently hiring Collectors to join our Team. APPLY TODAY to become part of a growing team.


Summary: The Collections Agent will initiate the appropriate action to assist consumers in resolving delinquent accounts

Experience: Previous customer service, collections, sales, and/or telemarketing experience is preferred but not required

Competency:

* Ability to work independently, set priorities, and meet deadlines

* Excellent communication and interpersonal skills, both written and verbal

* Strong problem solving and negotiation skills

* Excellent customer service skills

* Must be computer proficient and capable of working with collections software

* Ability to maintain confidentiality

* Ability to multi-task and attention to detail

Profile for Success:

* Experience in Student Loans/Credit Cards/Retail/Auto Loan industry or any other financial sector

* Ability to work in a fast paced goal oriented team

* Strong communication and negotiation skills

* Highly Motivated

Day to Day Responsibilities Include:

* Inbound/Outbound collection calls and document/status notes

* Assist consumers in establishing payment arrangements to resolve delinquent accounts

* Maintain key performance metrics while complying with FDCPA and State Regulations

* Participate in regular meetings and communicates opportunities for process improvement.

**Background checks and drug screens are performed.

Radius Global Solutions, LLC is an Equal Opportunity Employer

EEO/Veteran/Disabled

 

Position No Longer Available
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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