SSS, a DLH Corporation company, serves federal government clients throughout the United States and abroad delivering technology enabled solutions in key health and human services programs. The Company's core competencies include secure data analytics and statistics, clinical trials and laboratory services, a full suite of public health research offerings, performance evaluation, system modernization, operational logistics and readiness, and strategic digital communications. DLH has over 2,000 employees serving numerous government agencies. DLH’s portfolio consists of Defense & Veteran Health Solutions, Human Services Solutions and Public Health & Life Sciences.

The AIDS Clinical Trials Group (ACTG) Network Coordinating Center (NCC) has supported public health research at SSS for over 20 years. This large research network is sponsored by NIH-NIAID-DAIDS to implement clinical trial research in infectious disease both domestically and internationally. The NCC staff provide administrative, scientific and executive committee support, and technical and scientific study support. The Research Assistant II is responsible for the day-to-day office functioning by handling a variety of general administrative duties including providing website and database support and word processing assistance and other document support, for project/s assigned. No travel is anticipated for this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

• Organizes, edits, produces and disseminates documents and materials drawn from single or multiple sources, monitoring standards for quality and project timelines.
• Develops and maintains study related documents, organizational files, study records, and data systems.
• Responsible for maintaining sections of the project member website, portal, and Management Information System (MIS) utilities. Creates and tracks action items and communicates with the project team and web/database developers to complete site related web based module updates.
• Maintains MIS for projects as directed, entering data, as well as generating and customizing reports, as needed. Also, maintains email groups and MIS roster information for study teams, sites, committees, and working groups.
• Monitors central group email inboxes and disseminates information appropriately, or follows up as needed.
• Assists with collection and organization of essential study documents for projects. Establishes and maintains filing system for project documents, records and general correspondence. Uploads documents to portal system, if required. Also, develops and implements a tracking system for any ongoing tasks for the project team.
• Provide administrative site support for both domestic and international sites.
• Prepares memoranda, tracking reports, project status reports and communications for the supported staff.
• Effectively handles multiple tasks and client communications, shifting prioritization as needed in order to meet deadlines for team objectives and needs.
• Provides support to the project team by querying, facilitating, and participating in teleconference calls, prepares call announcements, summaries and ad-hoc memos/communications to address call issues and action items in a timely manner.
• Assists with resolution of internal systems audits of assigned projects. Performs regular quality assurance of data and takes steps to improve data quality as required.
• Initiates professional telephone or email contacts with site staff, including principal investigators, querying sites as needed to collect or clarify information. Responds promptly to telephone or email inquiries, making referrals as appropriate.
• Assists in planning and organizing project team meetings and team functions. Will develop, review and finalize meeting minutes and follow up on action items as needed.
• Assists in preparation, tracking and organization of reports related to monitoring visits, site visits and client reports.
• Assist with research and develops technical scientific materials, as needed.
• Performs additional duties, as required.

Candidates for this position should have the following education/experience and demonstrate mastery of the following knowledge, skills, and abilities:

Education and Experience

• Bachelor's degree and one to two years of related experience or high school completion and two to four years of related experience
• Experience in clinical trials or scientific research preferred.

Knowledge, Skills and Abilities

• Strong and effective communication skills (written and verbal) with the ability to communicate effectively with clinical site staff and project team members.
• Must have organizational skills to manage multiple priorities.
• Strong attention to detail and comfort with fast-paced environment is desirable.
• Proficient in MS Word, MS Excel and MS PowerPoint.
• Experience in website/portal system and/or Clinical Trials Management System considered a plus.

DLH is committed to fostering a diverse workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, or protected veteran status and will not be discriminated against on the basis of disability.