This is the first job in a series of two that are involved in the registration and/or admission of patients at WHC. This job may be located in Patient Access Services, Outpatient Registration, or in a department. Schedules patient appointments, registers patients, verifies or obtains demographic/ insurance information, and receives payments. May greet patients, answer the phone, validate insurance, answer questions/give patient information regarding preparation for tests/exams, and perform related clerical functions.
Education:
High school degree or GED diploma is required. May require up to l year of technical or other specialized training, such as training in typing/keyboarding/word-processing and office administrative procedures including customer service etc. Requires the ability to read and write; and knowledge of grammar, and arithmetic including fractions and decimals. May require the use of standard office/medical equipment (i.e., typewriter, personal computer, data terminal, on-line printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff, or tables); the preparation, comparison or checking of reports, records and related data; and basic use of formulas, charts, tables, drawings and knowledge of their application.
Experience:
From six to twelve months experience required as Office Assistant I or equivalent required, demonstrating organizational skills and a working familiarity with office computers (PC’s and/or mainframes) performing word-processing/typing and/or data entry.
Certification/Registration/Licensure:
None for this position.
About MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment. Consistent with its Mission, MWHC is committed to providing equal opportunity for all associates and candidates for employment. MWHC is an Equal Opportunity Employer that prohibits unlawful discrimination or harassment in any employment decision, or in the administration of any personnel policy, on the basis of race, color, religion, national origin, gender, gender identity, age, marital status, personal appearance, sexual orientation, family responsibilities, disability, matriculation, political affiliation, military status, or any other characteristic protected by applicable federal, state or local equal employment laws and/or regulations.”