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Patient Access Associate 1
Alexandria, VA
Job Description
Facility Name
Inova Ambulatory Services
Job Description
We are seeking a talented, motivated, dynamic, excited person to join our team!
This patient centric position includes the following job responsibilities:
Job ID
45664BR
Work Site Address
6355 WALKER LANE
Schedule
Monday-Friday with rotating weekends
Work Site City/State
ALEXANDRIA, VA
Posting Title
Patient Access Associate 1
Work Site Location
INOVA PHYSICAL THER CTR-SPORTS
Shift
Day/Evening
Schedule Type
PRN
Department
SPORTS PLEX-ADMIN
Requirements
EXPERIENCE
1 year of customer service or 1 year of experience in a medical setting or associates degree
EDUCATION
High School Diploma or GED
SPECIAL SKILLS
Basic Communication and Computer Skills
EEO Tagline
M/F/Vets/Disabled
Inova considers all applicants and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization or other non-merit factor.
Inova Ambulatory Services
Job Description
We are seeking a talented, motivated, dynamic, excited person to join our team!
This patient centric position includes the following job responsibilities:
- Excellent Custumer Service Skills
- Accesses appropriate systems or services to confirm insurance coverage or other means of payment.
- Processes billing and insurance paperwork in compliance with regulatory guidelines.
- Greets and interviews incoming patients/visitors to identify their needs and directs them accordingly
- Interviews patients to secure and document required medical, financial, demographic and insurance information.
- Enters patient data into registration, medical record or other required information systems.
- Coordinates with and notifies other departments of updated information/admission information.
- Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
- Obtains necessary information from patients, physicians, and/or staff to identify prerequisites and time requirements for scheduling specific appointments.
- Provides patients with pre-service instructions and confirms appointment details
- Enters patient information into the scheduling system and coordinates appointments between departments as needed.
- Modifies the schedule to accommodate emergency situations.
- Identifies and communicates payor authorization and referral requirements. Completes and documents in appropriate computer system.
- Maintains updated authorization/referral requirements information and communicates to team members.
- Applies knowledge of online payor verification systems to obtain and validate insurance information on a timely and accurate basis.
Job ID
45664BR
Work Site Address
6355 WALKER LANE
Schedule
Monday-Friday with rotating weekends
Work Site City/State
ALEXANDRIA, VA
Posting Title
Patient Access Associate 1
Work Site Location
INOVA PHYSICAL THER CTR-SPORTS
Shift
Day/Evening
Schedule Type
PRN
Department
SPORTS PLEX-ADMIN
Requirements
EXPERIENCE
1 year of customer service or 1 year of experience in a medical setting or associates degree
EDUCATION
High School Diploma or GED
SPECIAL SKILLS
Basic Communication and Computer Skills
EEO Tagline
M/F/Vets/Disabled
Inova considers all applicants and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization or other non-merit factor.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Work Hours (i.e. shift)
Shift: Day/Evening
Required Education
High School or Equivalent
Required Experience
1+ years
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