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Concierge
Washington, DC
Job Description
Trade Center Management Associates is a private sector building management and hospitality service provider at the Ronald Reagan Building & International Trade Center. The Ronald Reagan Building and International Trade Center is Washington DC's premier special events & conference facility located on historic Pennsylvania Avenue in the heart of Washington within walking distance from the White House, the US Capitol & Smithsonian Museums.
Currently we are seeking to fill the following position: Concierge
Major Functions:
• Provide accurate information to visitors in a courteous manner, such as the hours of operations, tenants, vendors, activities & events in the Ronald Reagan Building as well as activities available in the downtown area i.e. theater, events, arts, special exhibits, concerts, sports, leisure activities & sightseeing tours etc.
• Provide assistance to tenants, clients & guests with their various requests and inquiries
• Maintain all brochures, building information & Washington D.C area information for visitors to the building
• Provide tours for visitors to the building
• The concierge desk needs to be well organized, stocked & running in an orderly manner at all times
Qualifications:
• Excellent Customer Service skills
• Friendly and professional personality
• Knowledge of Washington D.C, Virginia and Maryland area attractions
• Excellent telephone etiquette
• Aptitude to communicate clearly in the English language
• Must be able to work required shifts of which include weekends consistently ( M, W, TH, Sat, Sun) Weekday shift = 8-5pm, Sat 9-5pm, Sun 11-5pm
• Minimum 3 years customer service experience preferably in a hospitality industry or upscale venue facility
• Patient and pleasant demeanor
• Basic computer & internet search skills
• Foreign language fluency a plus
We offer state of the art facilities with a comprehensive benefits package. We are also metro accessible via the Orange or Blue lines at the Federal Triangle station providing direct access into our building.
Please, visit our website for further information on our company at: www.itcdc.com
The Federal Government requires all government contractors who hire over the internet to request job applicants in their response to indicate their gender, race and ethnicity. Accordingly, we request that you provide this information when you respond to this job announcement. Whether you provide this information is voluntary. If you decide not to provide this information you will not receive any adverse treatment, it will be kept in strict confidence and only be provided, if requested, to the Federal Government for purpose of civil rights law enforcement purposes. If reported to the Federal Government, you will not be identified by name.
Trade Center Management Associates is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Currently we are seeking to fill the following position: Concierge
Major Functions:
• Provide accurate information to visitors in a courteous manner, such as the hours of operations, tenants, vendors, activities & events in the Ronald Reagan Building as well as activities available in the downtown area i.e. theater, events, arts, special exhibits, concerts, sports, leisure activities & sightseeing tours etc.
• Provide assistance to tenants, clients & guests with their various requests and inquiries
• Maintain all brochures, building information & Washington D.C area information for visitors to the building
• Provide tours for visitors to the building
• The concierge desk needs to be well organized, stocked & running in an orderly manner at all times
Qualifications:
• Excellent Customer Service skills
• Friendly and professional personality
• Knowledge of Washington D.C, Virginia and Maryland area attractions
• Excellent telephone etiquette
• Aptitude to communicate clearly in the English language
• Must be able to work required shifts of which include weekends consistently ( M, W, TH, Sat, Sun) Weekday shift = 8-5pm, Sat 9-5pm, Sun 11-5pm
• Minimum 3 years customer service experience preferably in a hospitality industry or upscale venue facility
• Patient and pleasant demeanor
• Basic computer & internet search skills
• Foreign language fluency a plus
We offer state of the art facilities with a comprehensive benefits package. We are also metro accessible via the Orange or Blue lines at the Federal Triangle station providing direct access into our building.
Please, visit our website for further information on our company at: www.itcdc.com
The Federal Government requires all government contractors who hire over the internet to request job applicants in their response to indicate their gender, race and ethnicity. Accordingly, we request that you provide this information when you respond to this job announcement. Whether you provide this information is voluntary. If you decide not to provide this information you will not receive any adverse treatment, it will be kept in strict confidence and only be provided, if requested, to the Federal Government for purpose of civil rights law enforcement purposes. If reported to the Federal Government, you will not be identified by name.
Trade Center Management Associates is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job Summary
Start Date
ASAP
Employment Term and Type
Regular, Full Time
Hours per Week
38
Salary and Benefits
14.25
Required Education
High School or Equivalent
Required Experience
3 to 5 years
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