The Ronald Reagan Building and International Trade Center is Washington’s premier special events and conference facility is currently seeking a "Sales Coordinator" to add to its Sales Department.
As a Sales Coordinator the success of this position is largely dependent on the planning skills, perseverance and the enthusiasm you bring to this role.
Job Responsibilities: Selling
Contract events of 100 guests or less, excluding weddings taking place within sixty days of initial inquiry
Assist sales team when necessary in maximizing revenue by re-locating definite bookings to different function space
Focus on up selling by increasing average check per meal period
Create monthly and quarterly recaps
Planning
Follow all established procedures as designated in the Sales Manual
Participate in turnover meetings and /or call with appropriate sales manager
Become familiar with all assigned events: review contract, and discuss the event with the appropriate sales manager prior to contacting the client for the first time
Conduct site inspections and maintain familiarity with the building and its capabilities
Work directly with clients to achieve maximum revenue and profit while exceeding guest needs
Prepare customized menu proposals as requested by guests in consultation with the Executive Chef
Coordinate and execute tastings as required
Prepare Banquet Event Orders (BEOs) for all events. BEOs are to be complete and accurate, and distributed within the required time frame and have client endorsement
Prepare event diagrams that correspond to each banquet event order to illustrate room layout requirements
Event Servicing
Coordinate and facilitate vendor move in as appropriate. This includes ordering canine officers when after hours deliveries are scheduled. This does not include checking in rental equipment
Oversee all event details to ensure the highest standards of quality and service are being achieved, and that event is being executed as promised to the client
Serve as liaison between client and all operational departments in the building
Introduce client to the Event Manager
Anticipate and resolve client needs and issues while maintaining positive relationships
Work schedule is based on business levels, and may include evenings, nights and weekends
General
Have knowledge of all ITC policies
Prepare monthly revenue forecast for all definite events
Attend weekly staff meeting, when appropriate, to discuss high-profile events
Constantly and clearly communicate with all other departments regarding details of upcoming events
Adhere to guidelines in employee handbook regarding personal appearance and behavior
Conduct personal behavior in a mature professional business manner at all times
Attend periodic networking and industry events on behalf of the building
Required Qualifications
Previous customer service, event planning, or hospitality experience preferable
Excellent presentation, strong organizational and communication skills
Strong computer skills with proficiency in MS Word, Excel, and Miracle
Knowledge of Delphi or Visual one and Meeting Matrix preferred
Ability to manage multiple tasks simultaneously while delivering exceptional quality and customer service
We offer state of the art facilities, a competitive salary, generous incentives and a comprehensive benefits package. We are also metro accessible and located at the Federal Triangle metro stop on the Orange and Blue lines.
For further information on our company please visit our website at www.itcdc.com. Trade Center Management Associates is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.