Part-Time Customer Service Representative

Company:	Capital One Company Profile \| Current Opportunities (11)
Job Location(s):	Edgewater
Employment Term:	Regular
Employment Type	Part Time
Start Date:	As soon as possible
Starting Salary Range:	Not Provided
Required Experience:	Open
Related Categories:	Customer Service - General

Position Description

Summary:
Work in a fast-paced cash-handling environment to provide excellent customer service including: processing deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures; must be continuously aware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements. Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines.

Responsibilities:

Greets customers/prospects in the lobby and on the phone.

Process transactions within established policies.

Compliance with all banking regulations.

. Exhibit strong relationship-building skills and work as a true team player

Commitment to extraordinary customer service.

Identify and refer sales opportunities to platform staff.

All other job duties as assigned.

Basic Qualifications:
• At least a High School Diploma, GED or Equivalent
• At least six months of customer service experience
• At least six months of cash handling experience

Must be able to work the following schedule:

Monday 8 am - 2 pm, Thursday 11am - 4 pm, Friday (open availability) to work a 7 hr shift open or close, Every Saturday 8:30 am - 1:30pm

Preferred Qualifications:
• 1 year of customer contact and/or cash handling experience

Flexibility with respect to schedule

Capital One will not file non-immigrant visa petitions for alien workers.

As a recipient of TARP funding subject to the ARRA, Capital One will not sponsor new H-1B petitions or transfer existing H1B visas for new hires to Capital One.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Capital One acquired Chevy Chase Bank in February 2009. We are in the process of integrating these entities. As a result, both Capital One and Chevy Chase Bank information and logos may appear on recruiting materials. Applicants for Chevy Chase Bank positions will be directed to the Capital One Careers website and will see Capital One logos throughout the recruiting process.

Other desired skills:
teller, Edgewater, Maryland, Banking, Bank Teller, Customer Service, Branch Banking