Serco Inc. is seeking a Mail Room Supervisor to oversee a staff performing large scale mail and warehouse operations at multiple sites within the Washington DC area. Responsibilities include service delivery, assisting with contract management, task management, workload management, resource management and client relationship in a time-sensitive quality service delivery environment.

The Supervisor will be responsible for supervising contract employees and will report to the Contract Site Manager. The Supervisor will perform all aspects of technical management (such as inventory management, storage management, and cataloging) related to depot, local, and other activities. Work tasks are typically divided by commodity area or function and controlled in terms of difficulty, complexity, and responsibility. The Supervisor will require an understanding of the needs of the organization serviced and an analytical ability to define and recognize the dimension work scope. He or she will supervise work performed by Mail Room Warehousemen, Laborers, and Inventory and Supply Clerks. The Supervisor must have a good working knowledge of the governing mail and supply systems, programs, policies, nomenclature, work methods, manuals, and other established guidelines.

Applicants MUST have Mail Room experience

Experience in managing SCA employees

Experience in delivering services for the Federal government

Experience with ISO processes

A current/active Secret or Top Secret security clearance is required.

Serco Inc. is proud to be an Equal Opportunity Employer M/F/D/V