At Primo Water Corp., we believe in creating healthier lives, healthier communities, and a healthier planet--that's the One Primo Way. Our associates have created a rich and proud legacy that goes back well over 100 years. We believe investing in our associates is vital--we are empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future. We are One Primo Team unified by a common purpose: Inspiring healthier lives through Water Your Way.

At Primo Water, we are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. Our comprehensive benefits package empowers you to maximize your money, live a healthy life, and grow personally and professionally. We call it the Primo Life Advantage! We offer Medical, Prescription Drug, Dental, Vision, Life Insurance, Income Protection, Vacation, Holidays, and Sick Time.

We also provide support to help you continue to prepare for retirement with our 401(k) Savings Plan, employer contributions to Health Savings Accounts & the opportunity to purchase Primo Water stock at a discounted price through our Employee Stock Purchase Program.

Primo invests in the whole person so that you can build your future along with ours. We are looking for qualified candidates ready to make a splash and dive headfirst into our One Primo Team. Please visit our website https://www.careers.primowatercorp.com for more information about Primo Water North America. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

"If you are a current associate of Primo Water, please apply via myADP"

• High School Diploma or Equivalent
• Bachelor's Degree Preferred
• 5+ years complex billing experience
• Detailed-oriented
• Ability to organize and prioritize daily, weekly, and monthly billing requirements
• Strong analytical skills
• Intermediate to Advanced Excel Skills
• Experience billing multiple billing types
• Effectively communicate both internally and externally
• Ability to learn and manage multiple systems, portals, and customer interfaces
• Oracle or SAP experience preferred

The Billing Specialist Lead is responsible to support the Billing Specialist role with commonly asked questions and on-going training. This position is responsible for providing lead support on projects, special tasks, and reporting as assigned by Supervisor. The Billing Specialist Lead is accountable for developing and producing accurate, customized invoices and submitting to the client on time. The Billing Specialist Lead will need to work closely with the customers in their assigned portfolio to provide timely and accurate invoicing that can be paid and collected within desired timeline.

Job RESPONSIBILITIES (include but not limited to)

• Responsible to support the Billing Specialist role with commonly asked questions and on-going training
• Responsible for providing lead support on projects, special tasks, and reporting as assigned by Supervisor
• Serve as Subject Matter Expert during meetings with organization's cross-functional teams
• Liaison for internal and external audits partners
• Liaison for process review with Process Analyst team
• Provide escalation support to Billing Specialist
• Responsible for on time and accurate billing
• Prepare customized billing formats as needed
• Work with Key Account Sales to identify and correct pricing issues
• Work with Key Account Sales to resolve equipment discrepancies
• Manage and maintain A/R for assigned accounts
• Research and identify root cause of recurring billing issues, adjustments, and other related issues
• Collaborate with internal and external customers to ensure that all discrepancies are handled in a timely manner
• Assist the Key Account Sales team (Key Account Managers or Territory Account Executives) with reconciliation of accounts
• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the associate in the role. Duties, responsibilities, and activities may be changed by management, and new responsibilities may be assigned at any time with or without notice.