Description

The Kimpton Hotel Monaco Pittsburgh has an opening for a Full Time Loss Prevention Security Officer!

POSITION PURPOSE: To ensure our guests have a safe and comfortable stay by protecting them, our associates and our property. To help create an environment that keeps guests inspired and eager to return.

This is a full-time hourly position that is eligible for benefits. Shifts will be Tuesday-Saturday from 4:30PM-1:00AM.

ESSENTIAL FUNCTIONS:

* Provide security coverage for the Hotel.

* Regularly patrol lobby, property perimeter, guestroom floors and public areas.

* Provide security coverage during all special events, preventing harm or injury to Hotel's guests, associates and property.

* Confer with Hotel leadership, engage with guests and associates and interrogate suspicious persons.

* Proactively detect and investigate disturbances.

* Respond to and investigate any potential complaints, theft, fighting, vandalism or accidents.

* Complete investigations and incident reports for security incidents and forward reports to the appropriate Hotel leaders.

* Complete incident reports regarding injured employees or guests on Hotel premises and forward reports to the appropriate Hotel leaders.

* Proactively identify unsafe conditions and missing or inoperative safety equipment.

* Warn and/or eject disruptive individuals from the premises and caution careless persons in order to avoid accident or injury.

* Provide assistance to accident victims and complete related incident reports; contact emergency medical personnel, if necessary.

* Respond to medical emergencies, if necessary. May be required to conduct CPR or administer first aid as the first to arrive upon the scene.

* Respond to emergency alarms within the Hotel and investigate the probable cause. Notify the appropriate personnel of the status and conclusion of the investigation.

* Notify team of presence of suspicious persons.

* Respond to guest requests for assistance regarding operation of in-room safes.

* Responsible for distribution and inventory of Hotel keys to authorized personnel.

* Inspect employee packages upon entering and exiting the building, as needed and only as directed by Human Resources.

* Additional duties as assigned by property leadership.

POSITION REQUIREMENTS:

* High school graduate or equivalent

* Must be able to clearly communicate with guests, visitors, management and coworkers

* Must be able to provide legible written communication and direction

* One year of related experience and/or training or equivalent combination of education and experience.

* Some training in hospitality industry is preferred.

* Ability to apply common sense understanding to carry out simple one- or two-step instructions.