Job Description:

Baptist Health Medical Group

Team Lead

Louisville Cardiology

St. Matthews Area

Full Time/First Shift

Primary Responsibilities Include:

• Managing the daily operations of the front office of a BHMG medical practice.

• Position will oversee and train the front office and scheduling staff.

• Act as a liaison between the hospital and providers for scheduling colonoscopies.

• Promote, develop and initiate processes to obtain patient satisfaction scores above or at BHMG benchmarks.

• Work with Practice Manager for better workflows and overseeing some responsibilities when practice manager is out of the office.

• Must have a thorough knowledge of screening colonoscopies, pre-certification, pre-auths and scheduling cases with the hospital.

• The role will require good sense of judgement and critical thinking skills and will require interaction with the clinic staff, providers as well as hospital Primary departments.

• High School diploma or equivalent preferred.

• At least one to five years' experience in the medical field

• Working knowledge of computers with proficient understanding of multiple business applications (word processing, spreadsheet, reporting and presentation)

• Demonstrated ability and experience to interact with all levels of a physician practice and network to include, clerical, professional, management and medical staff

Team Lead, Healthcare, Cardiology, Administrative, Patient Care, Scheduling, Training, Front Office