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IS&T - EPM Manager, SAP Enterprise Programs
Sunnyvale, CA
Job Description
Summary
Posted: May 2, 2024
Role Number:200549922
As part of the corporate Information Systems and Technology (IS&T) SAP team, this position will be critical for managing the SAP SD team and its associated portfolio. We are seeking a self-directed and motivated EPM leader with vital SAP SD (Sales and distribution) skills, strong Order-To-Cash business process and configuration experience. You must have business process and technical leadership skills to design and implement secure, scalable, and sustainable solutions. It also requires leading a team of highly motivated engineers to build process flows and functional specifications. Working with both onsite and offshore resources to make and test solutions, you will resolve issues under pressure to meet timelines, presenting solutions to multiple levels of management. Engage with Business and BPR partners; you will prioritize and strategize with them to ensure the projects and programs are implemented on time as per Business priorities. This is a tremendous opportunity for someone passionate about working in a highly integrated global solution platform and can drive initiatives. Be ready to build something great when you come here. Dynamic, inspiring people and innovative, industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services. The same passion for innovation also applies to our business practices - strengthening our commitment to leave the world better than we found it. You should join Apple if you want to help deliver the next amazing Apple product.
Key Qualifications
Description
The successful candidate will work closely with Apple's business and technical teams across regions, external partners (logistics, payments, etc.), and other 3rd parties. Much of this interaction will be with regional and global teams in different locations and other time zones, so excellent communication and collaboration skills are essential. The role includes responsibility for all aspects of a project and people management, including: - Strong influence, persuasion, and excellent configuration and development skills to seamlessly integrate with front-end solutions (B2B e-Commerce, Apple Online Store, Point of Sale, Apple Care, and Apple Service Engineering) and other back-end solutions (SAP Retail, Data Warehouse). - Partner with Online engineering, Data Warehouse, ABAP, Basis, and other teams during the design and implementation of SAP SD functionalities to support Apple Business. - Managing SAP functional resources, working and negotiating with vendors for contractor resources. - Supporting the business during requirements gathering to understand the project's needs. - Level of effort and scoping, including careful management of change requests. - Creating and managing the project plan, deliverables, dependencies, risks, and mitigation plan. - Ensure the project scope is clearly defined and the resources, budget, and timeline adequately deliver the required solution. - Driving the functional and technical gap analysis. - Driving scalable and flexible designs, ensuring adherence to global design principles, security and compliance standards, and documentation standards. - Design governance and solution architecture in a complex pricing and payments landscape. - Problem tracking and driving resolutions across teams. - Status reporting within the team and to business and technical management groups. - Ensuring adequate test cycles are defined and implemented to support a smooth production launch. - Leading cutover and implementation activities across multiple business and technical teams. - Track issues and manage the scope of changes during warranty support to ensure a successful handover to the production support team.
Education & Experience
BS or MS degree in Computer Science or equivalent with a demonstrated ability of SAP SD functional experience.
Additional Requirements
Pay & Benefits
Posted: May 2, 2024
Role Number:200549922
As part of the corporate Information Systems and Technology (IS&T) SAP team, this position will be critical for managing the SAP SD team and its associated portfolio. We are seeking a self-directed and motivated EPM leader with vital SAP SD (Sales and distribution) skills, strong Order-To-Cash business process and configuration experience. You must have business process and technical leadership skills to design and implement secure, scalable, and sustainable solutions. It also requires leading a team of highly motivated engineers to build process flows and functional specifications. Working with both onsite and offshore resources to make and test solutions, you will resolve issues under pressure to meet timelines, presenting solutions to multiple levels of management. Engage with Business and BPR partners; you will prioritize and strategize with them to ensure the projects and programs are implemented on time as per Business priorities. This is a tremendous opportunity for someone passionate about working in a highly integrated global solution platform and can drive initiatives. Be ready to build something great when you come here. Dynamic, inspiring people and innovative, industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services. The same passion for innovation also applies to our business practices - strengthening our commitment to leave the world better than we found it. You should join Apple if you want to help deliver the next amazing Apple product.
Key Qualifications
- 10+ years of industry experience, progressively responsible experience in job offered or related position
- Experience in running a global and diverse team
- Strong OTC business process knowledge, SAP SD configuration, development, and E2E Integration Testing skills
- SAP Implementation Knowledge in SD (integration with CRM, MM, and FI/CO), along with SAP Retail experience, is highly desired
- Experience with SAP S/4 and new technologies in SAP is desirable
- Experience leading a team of SAP Functional resources, managing SAP projects, prioritizing work, and driving multiple projects in parallel
- Consistent track record of successfully delivering projects on time, working with various internal and external teams
- Ability to convey complex ideas and solutions clearly and easily
- Ability to drive the project forward with a sense of urgency
- Strong written communication skills, including business and functional requirements, management-level presentations, and proposals presentation
- Excellent verbal communication and negotiation skills, in addition to the ability to deal effectively with ambiguity and drive consensus with critical constituents
- Self-motivated as well as a motivator of others, goal and detail-oriented, sensitive to established scope & timelines, and strong at technical & functional analysis.
- Innovative, highly motivated, with the ability to learn quickly. Join us in crafting solutions that do not yet exist!
Description
The successful candidate will work closely with Apple's business and technical teams across regions, external partners (logistics, payments, etc.), and other 3rd parties. Much of this interaction will be with regional and global teams in different locations and other time zones, so excellent communication and collaboration skills are essential. The role includes responsibility for all aspects of a project and people management, including: - Strong influence, persuasion, and excellent configuration and development skills to seamlessly integrate with front-end solutions (B2B e-Commerce, Apple Online Store, Point of Sale, Apple Care, and Apple Service Engineering) and other back-end solutions (SAP Retail, Data Warehouse). - Partner with Online engineering, Data Warehouse, ABAP, Basis, and other teams during the design and implementation of SAP SD functionalities to support Apple Business. - Managing SAP functional resources, working and negotiating with vendors for contractor resources. - Supporting the business during requirements gathering to understand the project's needs. - Level of effort and scoping, including careful management of change requests. - Creating and managing the project plan, deliverables, dependencies, risks, and mitigation plan. - Ensure the project scope is clearly defined and the resources, budget, and timeline adequately deliver the required solution. - Driving the functional and technical gap analysis. - Driving scalable and flexible designs, ensuring adherence to global design principles, security and compliance standards, and documentation standards. - Design governance and solution architecture in a complex pricing and payments landscape. - Problem tracking and driving resolutions across teams. - Status reporting within the team and to business and technical management groups. - Ensuring adequate test cycles are defined and implemented to support a smooth production launch. - Leading cutover and implementation activities across multiple business and technical teams. - Track issues and manage the scope of changes during warranty support to ensure a successful handover to the production support team.
Education & Experience
BS or MS degree in Computer Science or equivalent with a demonstrated ability of SAP SD functional experience.
Additional Requirements
- High Tech or Retail industry industry experience
- SAP HANA S/4 implementation experience with new SD related features will be an added advantage
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $166,400.00 and $289,800.00, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
10+ years
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