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Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Job Summary
The Billing Clerk is responsible for customized invoice submission for large, complex commercial customer assignments. This includes submission in third party portals, customized spreadsheets, email, and some postal mailed invoices. This role should provide timely and accurate invoicing to our large commercial customers daily, monthly, quarterly, and yearly (per contract agreement terms). Responsible for monthly reconciliation reports via tracking sheets to ensure all invoices have been submitted within the billing month.
Key Performance Indicators
Invoice issue percentage (monthly) timely and accurate
Unprocessed billing volume due to data errors
Days from service to invoice issuance
Increased efficiencies via automating processes
Principal Duties and Responsibilities
Perform all tasks related to processing special handling invoices for large, complex National Clients
Maintain third party billing portals
Communication with cross functional internal teams related to customer account status will be required
Communication with various large commercial customers regarding account status
Maintain strong customer relationships through effective communication
Perform and maintain account billing reconciliations for customers
Investigate and resolve any irregularities or inquiries timely and accurately
Provide documentation to customers or cross functional teams requesting invoices, statements, etc.
Maintain sensitive customer financial information and organized financial records, electronically
Recommend improvements for invoicing processes
Researches and resolves second and third level customer inquiries
Develop key relationship with cross functional teams to mitigate invoicing errors
CANDIDATE SUMMARY
Required Experience
Minimum 1 year experience in an offer environment performing data entry or other computer-based work required; prior experience with accounts payable/receivable or transaction based services preferred
Experience with third party portal billing preferred
Proficient Excel/Google Sheets experience
Good judgment, strong decision making and problem solving skills
Knowledge of transaction based services
Communicate articulately and efficiently in both written and verbal forms
Highly organized with strong attention to detail
Accounting knowledge
Required Leadership Traits and Characteristics
Strong communication and interpersonal skills
Strong attention to detail and high level of accuracy
Ability to maintain a high level of confidentiality and professionalism
Excellent organizational skills
Be able to work as a team and independently
Formal Education, Qualifications or Training
High School Diploma OR GED required
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.
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We are Proudly an Equal Opportunity Employer! EOE AA M/F/Vet/Disability Link to Federal employment poster: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf