LG's Mission is to be #1 by creating a better life for our customers. At LG we make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we offer the latest innovations to make "Life Good"! As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as Technical Solutions Analyst located in Huntsville, AL. This is an onsite position.
What we can offer you:
Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach
POSITION SUMMARY:
LG Electronics is seeking a Technical Solutions Analyst to work in our Technical Solutions team. You will be responsible for reviewing / analyzing / improving various field service data and technical solutions data of LGEAI operation including overall process control, work performance, monitoring technical service, contents, and inbound call statistics, handling escalated service cases, data analysis and validation, reporting, cost analysis, and coordinating/resolving of any issues with the related departments. Various tasks will also be involved for process improvement, new pilot test, and supporting other LGEAI departments.
KEY RESPONSIBILITIES:
EDUCATION/EXPERIENCE:
At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.