We are seeking a Patient Service Coordinator who will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins. Coordinate the day-to-day clinical operations for a group of health care professionals. Troubleshoot and resolve problems as they arise; collaborate with others to resolve patient problems or refer patients to appropriate resources. Serve as liaison for the group with the billing office and division management. Maintain accurate information on each patient to facilitate the patient encounter. Use automated systems to expedite patient scheduling, pre-registration, and check-in. Work with others in a team environment.
Specific Duties & Responsibilities
Scheduling & Templating
Registration
Phone
Billing
Clinic Flow & Leadership
Classified Title: Patient Service Coordinator
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $16.00 - $28.50 HRLY ($40,000 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: M - F; 8:30am - 5:00pm
Exempt Status:Non-Exempt
Location:JH at Columbia Center
Department name: Dermatology Howard County
Personnel area: School of Medicine