Are you looking for an opportunity to utilize your excellent communication skills and clerical experience? The Department of Corrections is looking for highly motivated individuals with great attention to detail to join our team as a Parole Communications Operator. If you enjoy new opportunities, apply today and take the next step in your professional career!

Senate Bill 411 merged the Department of Corrections and the Board of Probation and Parole. This position is within the Department of Corrections.

As a Parole Communications Operator, you will provide support to parole supervision staff by receiving, interpreting, transmitting, and coordinating communications and activities in the twenty-four (24) hour operations monitoring center. You will respond to messages received through various electronic means and prioritize, as well as determine the appropriate response to incoming communications including urgent or emergency messages. You will also relay messages and other communications to parole supervision staff and evaluate alert data concerning potential violations by offenders subject to electronic monitoring. In addition, you will operate and monitor two-way radios, maintain an accurate log of Parole Board and Department of Corrections applications on personal computers, the Commonwealth Law Enforcement Assistance Network/National Crime Information Center (CLEAN/NCIC) and Justice Network (JNET) terminals, telephones, and facsimile machines.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment (40-hour work week)
• Work hours will be discussed at the time of interview. This is a 24/7 operations unit and work schedule includes varying shifts and days off.
• This position is eligible for full retirement benefits at age 60 or 65.
• Salary: In some cases, the starting salary may be non-negotiable. Please note, selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $46,944.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of clerical experience; or
• An equivalent combination of experience and training.

• The employee must obtain CLEAN and JNET certification within three months of employment and maintain these certifications for the duration of employment in this job.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

• You must pass a background investigation.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

• 711 (hearing and speech disabilities or other individuals).

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.