(Performance) Event Coordinator

We are seeking a dynamic and results-driven Performance Events Coordinator to join our team. This position will be responsible for organizing and coordinating a series of performance events, with a focus on achieving qualitative and quantitative outcomes related to communications and outreach, Net Promoter Score (NPS), and Customer Survey Completion Rate.

Key Responsibilities:

- Acquire in-depth knowledge of venues across their designated territory to ensure seamless event planning and execution.

- Learn to create and implement festival performance schedules, considering factors such as Host, Director, and team member input to ensure the successful development, delivery, and execution of Events.

- Collaborate with festival hosts to identify and recruit suitable staff members for each event.

- Conduct comprehensive host training and on-site staff training to ensure the highest level of event execution.

- Assist in maintaining regular contact with venues, expressing gratitude, providing updates, and addressing any concerns.

- Directly host 1-2 events during the season to demonstrate exceptional event management skills and build strong connections with Directors & attendees.

Qualifications:

- A Bachelor's degree in Event Management, Hospitality, or a related field.

- Proven experience in event planning and coordination, preferably in the performance or entertainment industry.

- Excellent communication skills, both written and verbal, to effectively engage with hosts, staff, and attendees.

- Strong organizational and time-management abilities to juggle multiple tasks and prioritize accordingly.

- Proficiency in quantitative analysis to evaluate the success of events through NPS and Customer Survey Completion Rate metrics.

- Knowledge of event management software and tools to streamline processes and enhance event efficiency.