Our regional headquarters are located in beautiful Frederick Maryland where the region is currently comprised of 9 retail stores, 2 warehouse locations and has roughly 300 employees. We hope to expand our retail footprint and believe we have capacity for upwards of 15-20 stores within our territory.

This is a unique opportunity to work in a smaller region, but have the support and infrastructure of one of the largest Goodwill's in the network, Goodwill of Central and Northern Arizona (GCNA). After the merger in 2020, Goodwill of Monocacy Valley has been able to grow retail revenue and stabilize operations with the support of GCNA's innovative best practices.

Starting Pay: $45k/Yr

Position Description:

Oversees day-to-day operations of the Centralized Processing department for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Is responsible for implementing strategic processes and procedures to meet and/or exceed overall production goals and applying appropriate pricing structures safely and efficiently. Works closely with Manager and District Manager to ensure product levels support revenue goals for stores that utilize Centralized Processing for a portion of their production goals, as well as preparing product for new store openings. Supports other retail projects in the market, including in store training and support, as needed.

Essential Duties and Responsibilities:

• Meets minimum quota set for assigned department, leading the team to achieve daily operational goals.
• Ensures daily plan is followed by assisting with operational flow, production and sales.
• Develops and implements processes, procedures, and strategies to improve Centralized Processing.
• Safeguards company property, including donated goods. Reports any incidents of theft or misappropriation or unauthorized possession of company property.
• Maintains good working relationships with Team Members.
• Evaluates the efficiency and productivity of assigned team members by following performance standards and objectives.
• Audits quality decisions of donations moving to the store and to salvage.
• Oversees maintenance to ensure clean and organized workstations.
• Completes administrative tasks which include completion of performance logs, and performance evaluations, and providing accurate reporting showing productivity and inventory.
• Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used.
• Informs Manager of Special Projects of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal.
• Builds a high-performing team and creates a culture of safety.
• Responsible for assisting with performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Plays critical role in driving company culture change efforts and change management processes.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma, GED, or equivalent experience
• Minimum 2 years processing experience
• Minimum 1 year supervisory experience
• Proficient in Microsoft Office Suite
• Ability to be trained and take direction
• Ability to speak and read English proficiently
• Must be at least 18 years of age or older
• Ability to pass a background check and drug screen, where applicable for position
  

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Goodwill endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Services at602-535-4000, option 5, orRecruiting@goodwillaz.org. We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.