Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Location
Job Description
The Social Work Care Coordinator provides coordination, education and outreach services to the Lurie Children's Health Partners Care Coordination (LCHPCC) members and their families/guardians. Primary responsibilities include assessing social service needs and identifying and addressing social barriers to members achieving optimal health care status, such as lack or inaccessibility of housing, transportation, utilities, or food. Additional responsibilities include assisting members in accessing medically necessary specialty care services and ensuring access to appropriate preventive services.
Essential Job Functions:
* Completes Health Risk and psychosocial assessments of assigned members
* Identifies care needs and goals based upon:
*Establishes Care Plan, in conjunction with RN Care Coordinator, members, parents/caregivers and key providers. Plan shall identify:
*Assists the RN Care Coordinator in educating families on member's conditions, medical treatments and facilitates members and families becoming increasingly independent in the care of the member.
*Communication:
* Planning:
* Identifies, assesses, and responds to child/family needs; includes in this process (identification, assessment, response) age-specific developmental needs, psychosocial needs, cultural needs, and spiritual needs. Particularly focuses on addressing the social and emotional needs of families that impact on a patient's medical treatment and outcome. These needs may include, but are not limited to, adjustment to illness, poor coping abilities, impairment in parental functioning, guardianship issues, adherence to treatment plan, need for additional resources due to poverty or compromised financial status, substance abuse, cultural differences, death/dying/bereavement, and family welfare (including child abuse and neglect and domestic violence)
* Monitors clinical and functional status of participants through regular face to face contact and convenes IDCT meetings on an ad hoc basis to address gaps in care or barriers to successful implementation of Care Plan
* Maintains and ensures the confidentiality of all Personal Health Information (PHI) collected and disseminated, in accordance with HIPAA requirements
* Is responsible for the assessment and management of families in emergency/crisis situations. This includes dying/death/bereavement; protective services and domestic violence issues, codes, deterioration of child's health status, or other situations deemed emergent by the family or health care team.
* Provides LCHPCC members and parents/caregivers with education required to care for child in home/community
* Directs, as appropriate, the Community Health Worker with regard to:
*Other Responsibilities
Knowledge, Skills, and Abilities:
* Master's degree in social work from a university approved by the council for social work education is required.
*License in Social Work (LSW) in state of Illinois required. LCSW required with five (5) years post graduate social work experience with at least one year in a health care setting. Child welfare and mental health experience valuable.
*One to three years relevant clinical experience, current knowledge of health care trends, practices, related to pediatric health care and care coordination.
*One year of supervised clinical experience in a human-services field.
*Ability to travel locally with a valid drivers' license and automobile insurance.
*Experience working in partnership with health care professionals and support staff. Demonstrates ability to problem solve, support teamwork in a multidisciplinary setting. Must be flexible and adjust well to a changing environment.
*Computer literacy including working in Electronic Medical Record Systems, Microsoft Office applications, conducting internet research, etc.
*Excellent written and verbal communication skills necessary.
*Working knowledge of payer requirements, contracts and managed care is a plus.
*Excellent organizational and interpersonal skills
*Excellent written and verbal communication skills
*Detail oriented
*Ability to multi-task and work independently
*Excellent customer service skills
*Depending on position location, fluency in Spanish may be required.
Education
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children's facilities
Discount purchasing program
Lurie Children's and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Support email: candidatesupport@luriechildrens.org