Job Summary:

MedStar Health is looking for a Medical Assistant to join our MedStar Health Ambulatory Systems team! We are looking for a certified Medical Assistant with excellent customer service/patient interaction skills.

The Medical Assistant will perform clinical and administrative duties in an ambulatory care setting under the supervision of a physician/provider and/or a registered nurse. Duties may include venipuncture, medication and vaccine administration, measurement, and documentation of vital signs, and assisting providers with patient exams, and telephone and clerical support.

Position may float to other sites/locations within the system.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Assists providers with patient preparation, office procedures, examination and education of patients. Supports the clinical care team, assuring optimal best-practice patient flow; manages patient volume. Reviews and prepares for scheduled patient visits. Screens all patients for preventative care needs, ongoing support, barriers to care, safety concerns, and potential fall risk. Conducts surveillance for transitions of care, urgent/emergent care, or follow up tasks. Conducts motivational interviews including patient screening/ coaching on disease management, motivation to change, learning care needs, and community outreach needs. Identifies potential behavioral health needs of patients and notifies provider of findings.

• Reports actual/ potential problems concerning patients, families and associates. Participates in performance improvement initiatives to improve care quality and safety. Attends training for safety, infection control, etc. Ensures ongoing compliance by maintaining and auditing temperature logs, ensuring medication supplies are current/unexpired, checking and maintaining emergency equipment, area free of clutter, and other related tasks. Participates in population management activities including an awareness of the populations served and engages the patient in self-management support, care/health goal setting, pre-visit planning, and the capturing of information that leads to health care improvement activities.

• Performs selected patient/ laboratory testing, including Point of Care Testing, tuberculosis skin testing, electrocardiography, pulmonary function tests, vision and hearing testing. Removes sutures/staples. Documents activities in the patient's electronic medical record (EMR). Performs required patient follow-up: to include pap smears, Pb levels, HIV, mammograms, and STD's. Collects and processes specimens, completes requisitions, and documents.

• Provides escort and assists with patient discharge activities. Provides chaperoning. Fulfills infection prevention and environmental responsibilities as assigned. Updates appropriate records of scheduled equipment maintenance and manages drug and medical supply inventories. Provides telephone screening services to gather information from patients, determine appropriate disposition and document per established telephone screening protocols.

• May insert intravenous catheter for physician initiated IV fluid therapy or administration of intravenous medications. May insert, remove, and monitor urinary catheter for procedures and prepare and administer oral drugs and injections limited to intradermal, subcutaneous, and intramuscular. May perform phlebotomy. Utilizes the EMR to propose patient medication refills for provider approval. Completes requisitions for tests. Contacts insurance companies for Pre-authorizations for patient medications and specialty referrals including insurance authorization.

Qualifications:

• High School Diploma/ GED.

• Certified Medical Assistant (CMA) by the American Association of Medical Assistants or Registered Medical Assistant (RMA) through American Medical Technologists within 1 year.

• Basic Life Support (BLS).

• Experience working in an ambulatory care medical office or equivalent.

• Externship in a medical or ambulatory health setting strongly preferred.

• Completion of an accredited Medical Assistant program preferred.

• Completed externship program at medstar health may be substituted for experience in ambulatory care medical office.

• For Cardiology offices only: 6 months experience working in an ambulatory care medical office or equivalent, OR Bachelor's degree in exercise physiology/science, OR related major or successful completion of a cardiac technician course preferred.