Lagan Jobs in and around Washington, DC
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 Company:LaganCurrent Opportunities (0) Company Website  Location(s):Offices in Chicago, IL andWashington, DC Map Location
Industry:Information TechnologySize:100-499 |
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 About Lagan Established in 1994, Lagan is an enterprise case management and citizen relationship management solution that integrates into non-emergency 311 systems or human services programs. Lagan's award-winning solutions provide the full range of functionality required by governments in a highly cost-effective manner. Lagan’s Human Services & non-emergency/311 suites can be integrated seamlessly with a wide range of existing departmental systems. Lagan has enjoyed substantial and sustained growth over the last several years. This success has been reflected in its appearance in the Deloitte Fast 50 for four successive years, and listings (2003, 2005) in the Sunday Times ARM Tech Track 100 as one of the UK’s fastest growing technology companies. Lagan now enjoys a market leading position in the UK public sector, widely acknowledged as being one the most advanced e-government environments in the world. Lagan is a privately-owned company with a mixture of institutional and private stakeholders. All full-time employees have equity shares in the company. Lagan employs over 200 staff and operates in both North America and Europe, with its R&D center located in Northern Ireland. Lagan is a fully-accredited ISO9001 company. Company History Established in 1994, Lagan has built a reputation for delivering innovative and cost-effective solutions for government. Our experience in delivering highly complex mediation and provisioning solutions to the world's largest telecommunication companies highlighted the need for systems to support more responsive and informed customer service. Lagan committed itself to the development of Frontline, a world class CRM solution, designed to be technology-independent with an open architecture which would be fast to implement and flexible to maintain. Frontline was first implemented in 1998 in the telecommunications market and its outstanding success ensured Lagan quickly established its reputation as one of the world's most innovative CRM companies. Since 1999 Lagan has been wholly focused on delivering CRM, city service and interaction management solutions for government. Lagan understands that each market has different characteristics and has designed its core solutions to meet the specific needs of public administration, where land and property-orientation is just as important as “customer” focus. This has proved a highly successful approach which has led to Frontline fast becoming the leading CRM solution in the UK local government market, and now being adopted across the wider public sector in areas such as shared services and non-emergency call handling for police authorities. Lagan subsequently extended this approach to the non-emergency / 311 and city service sector in the US and Canada in 2004, with the release of Frontlink™, specifically to meet the specialized needs of the North American market. Frontlink is an enterprise case management and citizen relationship management solution that integrates into non-emergency 311 systems or human services programs. In early 2006, Lagan acquired Peter Martin Associates (PMA), a leader in the development of human services software and the first to offer commercial off-the-shelf (COTS) collaborative case management and eligibility screening solutions specifically tailored to the needs of human services agencies. Learn more about Lagan by clicking the links on the left. |
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