Always On Call, LLC Jobs in and around Washington, DC

Company:
Always On Call, LLC
Current Opportunities (0)
Company Website
Location(s):
9900 Main Street
Suite 305
Fairfax,  VA
22031
Map Location
Phone:
(703) 503-3600
Fax:
(703) 503-3600
Industry:
Information Technology
Size:
2-5

Company Overview

Always-OnCall has over 14 years of IT computer experience. We meet the continually changing needs of the industry and our clients by providing premium on site support. We set ourselves apart from the competition with our knowledgeable technicians, competitive pricing, and flexible schedule. Our mission is to provide high quality solutions to our clients in order to build strong long-term relationships.

Services
  • Onsite and Remote Computer Solutions for Businesses
  • Sophisticated Remote Help-Desk support infrastructure
  • Specializing in Remote Office and VPN solutions
  • Microsoft Exchange Solutions
  • Microsoft Sharepoint Solutions
  • Troubleshooting, Repair, & Maintenance
  • Sophisticated Remote support infrastructure
  • Phone system and phone system/computer integration
  • PC, Macintosh, Linux
  • Software Upgrades & Hardware Installation
  • Software Maintenance/Updates
  • Firewalls, Internet Security Analysis & Setup
  • Broadband T1, Fiber, Cable Internet Setup
  • Domains & Server Setup/Configuration
  • Network and System Design
  • Installation of Routers, Wireless Routers, Patch Panels, Hubs & Switches
  • Data Recovery, Virus Removal & Preventative Maintenance
  • Server Monitoring
  • Proprietary systems - application and database support

    Service Types
    Time & Materials support as needed
    Service/Maintenance Contracts

    Service/Maintenance Contracts
    Multiple Plans tailored for business size
    All labor and training included based on plan
    Phone support, remote login support
    Service Level Agreement (SLAs) - response times, etc.


    Always-OnCall References



    Lewis Waters
    Celerity IT
    (703) 848-1900
    Size: 50 workstations, 4 servers between HQ & satellite offices (MA, NY, and PA)

    Leslie Sheldon
    McGrath Real Estate Services
    (703) 709-2264
    Size: 20 workstations, 2 servers

    Maude Cugnon
    Tax Consultants of NA
    (703) 709-2264
    Size: 20 workstations, 2 servers

    Dario Davies
    Masterbuilt Companies
    (703) 503-5555
    Size: 25 workstations, 1 server between HQ & satellite offices (CA).

    Testimonial:
    Leslie Sheldon, Office Manager
    McGrath Real Estate Services, Inc

    We are a rapidly growing small business. Our old server was not only on its last legs but no longer met our needs. While we were setting up interviews with several IT support companies the server completely crashed. Even before coming in for their interview, Always-OnCall had taken time to talk with us to learn about our company and our challenges, so we decided to put them to the test. They responded immediately, saving and restoring our data so that we were operational again within a few hours. They continued to work with us, developing a plan to upgrade our systems and safeguard our data. We appreciate their quick response times whether the tasks are large or small; we consistently receive courteous, professional, high level service. We are happy to have them as part of the McGrath team!