Summary
Hexagon’s Manufacturing Intelligence division is seeking a Service Engineer for our OH, MI, IN and KY Territories.
At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.
Description:
The Service Engineer will be responsible for installing and serving a variety of Coordinate Measuring Machines (CMM), machine tools and accessories.
Job Responsibilities
- Installation and machine maintenance, which includes diagnosis, repairs, certifications, and re-calibration of various machines at customer sites
- Perform service calls at customer sites to correct problems involving company products, diagnoses and corrects the problems.
- Provides technical support to other service representatives and customers
- Ensures prompt preparation and completion of service and expense reporting related to assigned duties
- Provides the highest customer satisfaction while representing Hexagon in a professional manner
- Assembly, disassembly, leveling, diagnosis, and repair of mechanical issues
- Diagnosis, troubleshooting, and repair of control systems
Qualifications
- Associates Degree preferred or equivalent combination of technical courses and experience
- Ability to lift up to 75 lbs.
- Mechanical, electrical, computer, and software experience
- Excellent customer service
- 100% travel
Physical Demands
Employee will encounter work environment characteristics described below while performing the essential job functions and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform the essential job functions, absent undue hardship.
• Primarily visits customers’ worksites, with occasional visits to the office
• Equipment is kept clean, orderly, properly inspected for accurate functionality
• Noise levels are considered low to moderate
• If required, PPE will be provided
• Requires travel to customers’ worksites up to 100%
Work Environment
Employee will encounter work environment characteristics described below while performing the essential job functions and, if requested, reasonable accommodations may be made to enable employee with disabilities to perform the essential job functions, absent undue hardship.
• Primarily visits customers’ worksites, with occasional visits to the office
• Equipment is kept clean, orderly, properly inspected for accurate functionality
• Noise levels are considered low to moderate
• If required, PPE will be provided
• Requires travel to customers’ worksites up to 100%
At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed at which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.
We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that is second to none!
Benefits:
Exceptional Medical, Dental, Vision insurances
Health Savings Accounts with employer contribution (HSA)
Flexible Spending Accounts (FSA)
401k Plan with generous employer match
Generous Paid Time Off (PTO)
Employee Assistance Program
Paid Parental Leave
Tuition Reimbursement